Agent, CX (Nurx Phone Support)

Agent, CX (Nurx Phone Support)

As a Customer Experience (CX) Agent, with an emphasis on phone support, you are passionate about supporting patients and serving as the best point of contact. You are passionate about details and adhering to safe and compliant procedures that positively impact our patients' health. You are creative about solving problems, feeling empowered to work independently and have the ability to think outside the box. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits

• The base pay range for this position is $18.50 per hour
• Annual Incentive Plan
• Robust and affordable Health, Dental, and Vision plan options
• 401k with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Vacation time off policy - up to 10 vacation days accrued your first year. Vacation time begins accruing immediately.

What You Get To Do Every Day

What You Bring To The Role

Bonus Points

Physical Requirements

Required IT

All Company Policies And Procedures Are Subject To Change Without Notice Based On Business Needs. This Includes, But Is Not Limited To, The Locations Where We Hire Remote, Hybrid, Or Onsite Employees.