Patient Access Specialist - PRN / Intermittent (Emergency Department)

We are recruiting for a motivated Patient Access Specialist - PRN / Intermittent (Emergency Department) to join our team!

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Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all :

Humanity in action, Triumph in hardship, Transformation in health.

Department

Admissions & Registration Scvs

Job Summary

Under general supervision, performs all components of patient registration / discharge into the EPIC system. Registration / Discharge includes entering charges for services, data entry, and chart breakdowns. Prepares daily cash deposit. Performs a variety of routine office tasks and maintains logs. Provides customer service, answers telephones, and is a clerical support to nursing and counseling staff.

Essential Functions :

Answers telephone inquiries; screens calls; routes calls and takes messages (20%)

Collects co-payment, point-of-service payment, deposits, and other payments, issue receipts and balance cash drawers. (20%)

Works to properly identify patients to increase clean claims and minimize errors associated with misidentification. (10%)

Completes documentation for uninsured patients seeking emergency care, to include CICP and Emergency Medicaid. (10%)

Coordinate bed assignment, transfers, and discharges through various applications and maintain communications with inpatient nursing units and nursing supervisors. (10%)

Verifies and updates patient demographics information and billing insurance information for new and existing patients. (10%)

Calls insurance companies for treatment authorization and benefit information. (10%)

Disseminated direct admit information to other Patient Access personnel for proper screening and insurance verification. (5%)

Maintain quality assurance scores of 98% or higher in conjunction with department expectations. (5%)

Education :

No High School Diploma and / or No GED required

Work Experience :

No experience required

Licenses :

Knowledge, Skills and Abilities :

Organization and Attention to detail

Effective communication

Ability to Problem Solve

Ability to prioritize workflow and determine priority

Ability to demonstrate professional work behavior by following Denver Health guidelines / policies

Ability to multi-task and handle a high volume of tasks at one time

Ability to enter data quickly and accurately

Ability to complete daily work by the end of the shift

Ability to work collaboratively with a team

Ability to type 25 wpm.

Knowledge of Microsoft Office Suite.

Familiarity with Epic

Shift

Varies (United States of America)

Work Type

PRN / Intermittent

Salary

$20.00 - $26.96 / hr

Benefits

Social security replacement retirement plan with employer contribution of 3%

On-site employee fitness center and wellness classes

Community resource navigation support

Childcare discount programs & exclusive perks on large brands, travel, and more

Education & development opportunities including career pathways and coaching

Our Values

Respect

Belonging

Accountability

Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community.

Applicants will be considered until the position is filled.