Sr Manager - Foreclosure (On-site)Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effectivemunications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary Function
The Sr Manager - Foreclosure will ensure that the Foreclosure Department is running efficiently regarding processes, procedures, and metrics. Directly manages Foreclosure Representatives and Administrators in project monitoring, performance evaluations, goal setting and all other personnel matters.
Direct Reports
- Manager- Foreclosure
- Supervisor- Foreclosure
Principal Duties
Manages and monitors the activities of the FC department employee and processes to ensure proper handling of accounts in foreclosure.Ensures foreclosure accounts are handled in accordance withpany policies and procedures, investor guidelines, state, and federal laws.Ensures that process documentation isplete and accurate.Resolves issues escalated from the foreclosure team / Supervisors.Creates and utilizes reporting to improve Department efficiency.Presents statistics, trends, and areas of opportunity to Senior Management team.Presents performance statistics to client / investors as required.Coaches and develops employees.Evaluates job performance continually and provides on-going coaching.Directs change within the Department.Promotes an attitude of optimism and progress.Acts as a liaison with other Shellpoint departments to foster efficiency and high-quality output.Performs related duties as assigned by management.Education and Experience Requirements
Bachelor's degree or equivalent work experience required.6-8 years of direct foreclosure or mortgage servicing related experience required.4+ years supervisory experience required.Knowledge, Skill, and Ability Requirements
Self-motivated. Ability to work independently with minimal supervision.Demonstrated project management and problem-solving skills.Strong reporting skillsExcellent process management skillsStrong Organizational andmunication skills- both written and verbalMust be able to multi-task, prioritize and meet strict deadlines.Ability to work overtime as needed.SQL experience is a plusMust have ability to travel to other office locations as needed.While this description is intended to be an accurate reflection of the position's requirements, it in no way implies / states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
Additional Information :
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies / states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meetpany security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
Medical, dental, and vision insuranceHealth Savings Account with employer contribution401(k) Retirement plan with employer matchPaid Maternity Leave / Parental Bonding LeavePet insuranceAdoption AssistanceTuition reimbursementEmployee Loan ProgramThe Newrez Employee Emergency and Disaster Fund is a new program to support our team membersNewrez NOW :
Our Corporate Social Responsibility program, Newrez NOW, empowers employees to be leaders in theirmunities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more1 Volunteer Time Off (VTO) day,pany-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choiceEmployee Matching Gifts Program : We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employeeNewrez Grants Program : Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributionsEqual Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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