Senior Cloud Operations Engineer

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE / M / F / Vets / Disabled

Summary of Position :

As an experienced Senior Cloud Operations Engineer, you will lead the design, deployment, stability, and integrity of critical IT infrastructure across hybrid cloud environments, with a primary focus on Google Cloud Platform (GCP), including Google Cloud VMware Engine (GCVE), and advanced VMware virtualization technologies. This senior role bridges on-premise systems (including Windows Server, Linux, and Storage) with cloud architectures to ensure seamless, scalable, and secure system performance. You will drive innovation through Infrastructure-as-Code (IaC), lead complex migration and integration projects, oversee advanced monitoring and Tier III incident response, participate in on-call rotations, and ensure maximum uptime and efficient operation of IT systems supporting core organizational and commercial functions across a dynamic telecom ecosystem.

Duties and Responsibilities :

• Design, deploy, and maintain highly available and scalable cloud infrastructure on GCP, including GCVE, and on-premise VMware environments, optimizing for performance, security, and cost efficiency across hybrid setups.
• Monitor and troubleshoot cloud and on-premise systems to resolve complex incidents, optimize performance, and maintain high availability for critical office IT operations, including leading on-call activities for after-hours issue resolution and coordinating with response teams.
• Develop and implement technical plans for migrating on-premise Windows Server-based applications to cloud platforms (GCP), assessing compatibility, minimizing disruptions, and ensuring compliance.
• Manage end-to-end IT projects from inception to completion, including documentation, stakeholder communication, and implementation of real-time solutions, while performing ad-hoc IT duties as needed.
• Collaborate with cross-functional teams to establish infrastructure best practices, conduct design reviews, and implement Infrastructure-as-Code (IaC) tools such as Terraform for automated deployments and scaling in GCP and VMware environments.
• Provide Tier III support for analyzing, troubleshooting, and resolving complex technical issues across Linux, Windows Server, and multi-cloud environments, leading system recovery efforts and resiliency improvements.
• Implement and manage advanced monitoring, alerting, and observability solutions using tools like Cloud Logging and Monitoring to proactively detect issues, prevent outages, and optimize system health in GCP and hybrid environments
• Serve as a Subject Matter Expert (SME) for Microsoft (Active Directory, DNS, DHCP, PowerShell), Linux, VMware (ESXi, vCenter), and Storage environments, ensuring system stability and integration.
• Forecast resource requirements and justify resource allocation for on premise or cloud-environments.
• Maintain Disaster Recovery and Business Continuity, including managing backup solutions like Veeam Backup, for hybrid environments.

Required Qualifications :

Preferred Qualifications :

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