Customer Care Representative

A company is looking for a Customer Care Representative who is passionate about helping others in a fast-paced, virtual environment. Key Responsibilities Handle inbound service and reservation calls with efficiency and professionalism Accurately process changes to existing reservations in a timely manner Utilize available resources to ensure customers receive a remarkable experience Required Qualifications Reliable availability to work a full-time schedule of 35-45 hours / week Completion of a 6-week training schedule, Monday-Friday, 10am-7pm EST Ability to consistently deliver exceptional customer service Strong typing skills and proficiency with internet navigation and Microsoft Office Self-motivated and adaptable to succeed in a structured virtual call center