Patient Financial Advisor

Join The Patient Financial Advising Team At Logan Health

At Logan Health, we're more than just a healthcare providerwe're a community. Nestled in the heart of Montana, we are committed to delivering exceptional care to our patients while fostering a supportive and collaborative work environment for our team. As a member of Logan Health, you'll be part of a dynamic team that values compassion, innovation, and excellence. We offer opportunities for growth, comprehensive benefits, and a chance to make a meaningful impact in the lives of those we serve. Come join us and experience the Logan Health difference, where your passion meets purpose in a place you'll be proud to call home.

Our Mission : Quality, compassionate care for all. Our Vision : Reimagine health care through connection, service and innovation. Our Core Values : Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Patient Financial Advisor

Location : Logan Health Medical Center Kalispell, Montana

Shift : Day Shift 8 Hours | FullTime 40 Hours

Are you passionate about making a meaningful impact in healthcare and helping patients navigate their financial journey? At Logan Health, we are seeking an enthusiastic and compassionate Patient Financial Advisor to join our team. In this dynamic role, you will be the go-to expert for patients and their families, guiding them through financial responsibilities and presenting various payment options with empathy and clarity. You will play a vital role in connecting patients with resources, including assisting with Financial Assistance applications and partnering with pharmaceutical companies to secure grants and financial aid. Your commitment to providing exceptional support will help our patients focus on their health and well-being, driving our mission to deliver outstanding care.

Key Responsibilities

• Conduct bedside interviews with patients to explain financial responsibilities and document all interactions.
• Process Financial Assistance applications according to policies and guidelines.
• Collect payments at the point of service, set up payment plans, and update the Accounts Receivable system.
• Assist patients with pharmaceutical assistance programs following established procedures.
• Review provider and chemotherapy schedules, monitor insurance claims, and coordinate follow-up with billing.
• Evaluate chemotherapy protocols to determine insurance coverage and patient responsibility.
• Collaborate with clinical staff for pre-authorization or other financial needs impacting scheduled services.
• Meet with patients to address financial questions and coordinate with relevant departments.
• Maintain communication deadlines and work toward team goals.
• Provide a welcoming, caring, and service-oriented patient experience.
• Maintain consistent attendance as scheduled.

Basic Qualifications

Preferred Qualifications

Job Specific Duties

We are committed to creating a supportive, team-driven environment where your skills can flourish. Our organization operates 24 / 7, offering flexibility in your schedule while empowering you to be a part of something biggerimproving healthcare outcomes for all. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes : Criminal background check, Reference checks, Drug Screening, Health and Immunizations Screening, Physical Demand Review / Screening.

Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE / AA / M-F / Vet / Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.