KloudGin Systems Analyst (Sacramento)

Position Title : KloudGin Systems Analyst

Type : Contract

Location : Sacramento, CA (Mostly Remote and Some onsite)

CLIENT is seeking one (1) Leased Employee with experience as a Systems Analyst for implementing the KloudGin Work Management (Field Service Management) solution. This role requires a strong background in providing analytical support for a broad range of business unit processes and applications, table configurations and maintenance of software systems used to support business applications.

Key Responsibilities :

• Participate in requirements gathering and analysis, technical design, testing, documentation and planning.
• Consult stakeholders to gather information about needs, objectives, functions, performance expectations, and input / output requirements. Identify and propose technical alternatives to fulfill requests.
• Collaborate with process owners and subject matter experts to define and revise user requirements and document business processes and configurations.
• Analyze workflows to identify impacts on business processes and recommend improvements.
• Develop testing criteria, conduct testing, debug issues, and prepare change notices for system modifications.
• Provide technical support and user training, effectively communicating complex information to non-technical users.
• Coordinate with consultants, system integrators, analysts, and technical staff to troubleshoot and resolve system issues.
• Foster and maintain effective working relationships within diverse teams.
• The successful analyst will bring proven experience in assessing business processes and matching user requirements to system capabilities, developing detailed specifications, testing and implementing IT applications according to testing criteria, troubleshooting moderately complex system problems and providing effective consultation to users. They are expected to identify, assess, and coordinate training needs, translate technical terminology into non- technical terms and communicate effectively orally and in writing. Additionally, the analyst must excel at establishing and maintaining effective working relationships and working independently or collaboratively within diverse teams.

Mandatory Requirements :

Desirable Qualifications