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Personal or Commercial CSR
Personal or Commercial CSRThe Jonus Group • Hastings, Pennsylvania, USA
Personal or Commercial CSR

Personal or Commercial CSR

The Jonus Group • Hastings, Pennsylvania, USA
21 days ago
Job type
  • Full-time
Job description

Job Description

Personal or Commercial Lines Customer Service Representative (CSR)

Job Summary

Seeking a dedicated and detail-oriented Personal or Commercial Lines Customer Service Representative (CSR) to join a small community-oriented agency. This role offers the opportunity to work closely with clients in a supportive and personalized environment. The ideal candidate will have a passion for helping others strong communication skills and the ability to work independently.

Compensation Package

  • Salary : $45000 - $72000 (depending on experience) commission & bonus opportunities
  • Competitive benefits package paid time off professional development opportunities etc.

Responsibilities

  • Provide exceptional customer service to clients ensuring their insurance needs are met with professionalism and care.
  • Manage and service Personal Lines or Commercial Lines accounts with the opportunity to learn and transition between the two.
  • Utilize agency management software to maintain accurate client records and process transactions.
  • Communicate effectively with clients carriers and team members to resolve inquiries and provide solutions.
  • Work independently and efficiently in a small team environment contributing to the agencys mission of personalized community-focused service.
  • Qualifications / Requirements

  • Licensure : Property & Casualty (P&C) license required.
  • Experience : Minimum of 2 years of relevant experience preferred.
  • Technical Skills : Familiarity with TAM software is preferred; willingness to learn Epic software is required.
  • Soft Skills :
  • Strong communication and interpersonal skills.

  • Detail-oriented and self-motivated.
  • Ability to work independently with minimal supervision.
  • A team player who thrives in a small collaborative environment.
  • Disclaimer : Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.

    #LI-RC1

    Key Skills

    Building Construction,Logistics & Procurement,Account Management,Communication,Client Services,Jboss

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Csr • Hastings, Pennsylvania, USA

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