Urology Technician II

Site : The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under the direction of the Practice Manager, the Urology Technician II (UT- II) is responsible for assisting the physicians, advanced practice providers, and nurses with management and treatment of patients during office visits and other tasks related to the visit consistent with his / her training and skills. The UT- II works with the care team in providing a wide variety of clinical and technical support functions in the delivery of care within the practice. His / her primary role is to assist with outpatient procedures, assure efficient patient flow through the clinic, to maintain a clean, organized, and safe patient care environment and to promote patient satisfaction by interacting with patients in a professional, respectful, and friendly manner. In addition, the UT - II is expected to actively collaborate with the Practice Manager to ensure effective UT efforts across the clinical practice, and to function as a mentor to the UT - I.

General Responsibilities :

Ensures efficient patient flow through the clinic :

• Greets patient and family in waiting room and escorts to exam room.
• Identify patient using 2 identifiers (name & DOB).
• Alerts patients to possible delays in visit timing.
• Obtains and documents accurate vital signs, height, weight, pain level and allergies.
• Ensure that pre-visit paperwork has been completed.
• Prior to or during the patient appointment, performs appropriate ancillary services (urinalysis) unless otherwise directed by the physician.
• Obtains (verify using 2 identifiers), processes, and documents results for urine specimens using the Clinitek device.
• Under direction of physician sends urine specimens for culture & sensitivity or cytology (verify using 2 identifiers).
• Anticipates needs of physician during the appointment, setting up special equipment, supplies and paperwork as needed for visit.
• Alerts provider when the patient is ready to be seen and communicates all pertinent clinical information.
• Assist patients with check-out process.
• Cleans and prepares exam room for next patient
• Responds to the need to expedite processes, trying to maintain schedules and timely patient flow.
• As appropriate, assists physicians with patient care during patient visits.
• Adheres to MGH hand hygiene and standard precaution guidelines.
• Provides care appropriate to age group of patients in the practice setting and documents data per practice protocols.
• Supports a variety of treatments and procedures according to Department / MGB standard policies and procedures.
• Correctly and appropriately uses Ambulatory Patient Tracking System to enhance patient flow via timely and effective communication of patient movements in practice.

Maintains neat, clean, and safe exam rooms and treatment areas :

Participates in daily operational activities necessary for a safe patient care environment :

Specific Urology Duties :

Skills & Competencies Required :

Able to multi-task in a busy practice environment and see work through to completion. Accuracy and attention to detail. Strong patients care skills; excellent interpersonal skills. Sound judgment and problem-solving ability. Ability to work independently and as a team player. Demonstrated knowledge of HIPAA and infection control. Ability to precept new urology technicians.

Qualifications

Minimum Required : High school diploma, GED or equivalent Medical Assistant Certification 2-4 Years MA experience; Urology experience a plus BLS Certification Laser Certification (Must be obtained within six months of hire)

Additional Job Details (if applicable)

Additional Job Description

Remote Type

Onsite

Work Location

104 Endicott Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$20.43 - $29.21 / Hourly

Grade

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement :

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.PandoLogic. Category : , Keywords : System Analyst