Senior Specialist, Margin Services

Charles SchwabPhoenix, AZ, US

11 days ago

Job type

Full-time

Job description

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Margin Services protects the firm from risk exposure by monitoring accounts to ensure compliance with FINRA, Self-Regulatory Organization (SRO) and Schwab rules and regulations. Margin Services imposes trading restrictions on accounts for trade settlement violations. Margin services reviews money due, stock due and various risk reports. We handle inquiries from both internal and external clients regarding buying power, funds available and day trading.

As the Senior Margin Analyst , you will be responsible to :

Resolve margin-related issues with both internal and external clients.
Monitor and resolve margin calls, resolution of debit balances and short positions.
Explain and apply industry rules, regulations and policies.
Enforce regulations and restrictions.
Analyze credit, trade, cashiering reports to mitigate risk.
Take inbound telephone calls from internal employees, external clients, and make outbound calls as appropriate.
Other responsibilities as assigned.

What you have

To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.

Required Qualifications

2 year Schwab experience or 2+ years of related industry experience.

Series 7 and 63 licenses

Preferred Qualifications

Trading experience.

Strong verbal and written communication skills.

Excellent customer service skills.

Strong reconciliation skills and diligence in researching problem accounts.

Basic working knowledge of margin rules and formulas.

Solid knowledge of balance, position, and transaction systems.

Ability to adapt to changing work duties.

Strong organizational skills, attention to detail, and ability to multitask are critical.

Ability to deliver complex information while maintaining a positive client experience.

Ability to work well in a collaborative team environment.

You demonstrate these behaviors :

Customer Orientation : Quickly and effectively solves customer problems.

Flexibility : Demonstrates openness to new organizational structures, procedures, and technology.

Initiative : Identifies what needs to be done and takes action before being asked or required to, in addition to seeking out others involved in a situation to learn their perspectives.

Results Oriented : Has a strong sense of urgency about solving problems and getting work done.

Adaptability : Can effectively handle several problems or tasks at once.

Why work for us?

Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.

Benefits : A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future.

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