Patient Access Representative

Job Posting

Monday - Friday, Day Shift

Job Summary

The Patient Access Representative will be responsible for performing all functions necessary to accomplish the checking in / checking out of patients including insurance verification, entering demographics correctly and collecting at time of service.

Essential Responsibilities :

• Greet all patients as they arrive in a friendly, courteous, and professional manner.
• Demonstrate and maintain a working knowledge of customer service principles and departmental expectations regarding customer service.
• Check for previous balances / payment history, collect co-payments, deductibles, or co-insurance.
• Work with Business Office collectors to assist with collecting old balances and work with physician office staff when patient benefits are not accepted at out facility.
• Perform insurance verification.
• Calculate patient payments according to benefits.
• Perform other duties as assigned.
• Post payments to patient accounts accurately and in a timely manner.
• Balance out cash draw daily.

Education and Experience :

Computer Skills :

Physical Requirements :