Premier, Account Manager East

Account Manager

Prudential's Group Insurance (GI) Distribution organization delivers benefit services and solutions needed to fulfill our purpose of making lives better by solving the financial challenges of our changing world. The group is comprised of early talent, experienced, and executive teams with a keen focus on customer and marketplace centricity.

Prudential's Group Insurance (GI) Premier Account Management team is seeking an experienced Account Manager to service multiple insurance accounts. The incumbent will be accountable for managing relationships with assigned new and existing customers, mobilizing support staff to help maintain and strengthen account relationships, and growing the business while also resolving issues as they arise. This position entails generating profitable revenue growth by retaining existing customers, expanding business and achieving customer satisfaction. The Premier Account Manager is typically assigned accounts (100 - 500 lives) that vary in complexity.

Responsibilities :

• Responsible for strategic and consultative management of assigned book of business, including the development of customer specific business plans to identify opportunities to retain and profitably grow business and to strengthen relationships.
• Collaborate with Premier Sales Executives and Regional Relationship Managers on books of business to identify business growth opportunities. Coordinating enrollment, sales and support services for assigned accounts (100-500 lives).
• Build strong relationships and collaborate with internal functional partners to successfully implement new business, address service inquires, and provide consultative support.
• Actively participate in special projects throughout the year, serve as a resource for new hires for the first six months, and serve as a backup for other team members.
• Provide ongoing coaching and mentoring to peer group.
• Update reporting source systems.

Qualifications :