Service Advisor

Est. YearlyPay $52000 to $75000

At Bill DeLuca Family of Dealership we are a family-owned and operated business currently in its third generation and we have been serving the Merrimack Valley for more than 60 years. That means our customers trust us to treat them like a member of the Bill DeLuca Family every time they visit.

Bill DeLuca Family of Dealerships is looking to hire a hardworking highly motivated Service Advisor to join our growing team!

Apply today and become part of our family!

What We Offer

Health Insurance

Dental Insurance

Life / Long-Term Disability Insurance

Voluntary Short-Term Disability Insurance

Flexible Spending Plan

401K Savings Plan

Paid Vacation

Sick Time

Responsibilities

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend maintenance based on the age mileage and history of the vehicle

Prepare a complete and accurate estimate of the cost for labor and parts

Establish follow-up time

Monitor the progress of each vehicle throughout the day and update customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

Requirements

Proven record of achieving exceptional customer satisfaction

Experience as a service advisor assistant lane manager or service consultant

Above-average energy level

A desire for a long-term career with a growing organization

Personal and professional integrity

Computer skills and willingness to learn new programs

Valid drivers license and clean driving record

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience :

Unclear Seniority

Key Skills

Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 52000 - 75000