System Administrator Team Lead - Linux

Reporting to the Director of Customer Experience and working closely with the DevOps and Engineering teams, you will be responsible to lead and grow a small but mighty team of seasoned SysAdmins.

The SysAdmin team manages the performance and availability for WHC's Infrastructure, and is responsible for ensuring that the websites and applications of tens of thousands of Canadian businesses run smoothly and load blazing fast. That's thousands of servers, hundreds of thousands of websites and emails, operating 24 / 7 / 365.

This role is pivotal in shaping the future of our SysAdmin team and its core processes and is a unique opportunity to make a significant impact within a growing company in a rapidly evolving industry.

Key Responsibilities :

• Ensure the optimal performance and continuous availability of WHC's hosting systems, including shared, virtualized, dedicated, and custom clusters
• Lead, train and manage a team of SysAdmins
• Diagnose performance issues, including : load speed (network, CPU, memory, I / O), database and email
• Respond to and resolve system incidents in real-time
• Identify and resolve security incidents, including abuse, blacklisting, malware and phishing
• Monitor key performance indicators, including web response times, backup durations, and system loads
• Escalate complex issues and coordinate responses with the DevOps team

Qualifications

Working at WHC Tunis : the Perks

WHC is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.