Inside Sales Representative

Job Description : Don’t miss this opportunity to

jumpstart your career! Come join us for a virtual open information

session for our Charlotte, NC Call Center roles. Date : Tuesday,

December 2, 2025 Time : 10 : 00 am - 4 : 00 pm EST. Come ready to ask

your questions and learn all about a career with LifeAtATT!

Register to attend at :

https : / / app.brazenconnect.com / a / ATT-HV / e / mn01l This hybrid-remote

position reports to our 9139 Research Dr, Charlotte, NC 28262

location. If selected, you must be able to report to this location

to work in center 3-4 days weekly and remotely from home 1-2 days

weekly. This hybrid position reports to our Charlotte Call Center

located at 9139 Research Drive and works in center 3-4 days weekly

and remotely from home 1-2 days weekly. If selected, you must be

able to report to this location. This is your opportunity to be the

voice of AT&T – a global leader in communications and

technology. As a member of our team, you’ll redefine customer

service, creating meaningful connections with each customer. Every

interaction is an opportunity to introduce the latest technology,

services, and offers, helping our customers stay connected to what

matters most. Pay Transparency : Our Premier Service Consultants

earn $17.84- $19.17 hourly commissions if all sales goals are met.

• With our uncapped commission opportunities, surpassing those goals

earn top representatives $62,280 per year.

other amazing rewards that working at AT&T offers. Individual

starting salary within this range may depend on geography,

experience, expertise, and education / training. How You’ll Make an

Impact : As a Premier Service Consultant specializing in customer

acquisition, sales, service, and retention, you’ll be on the

frontline providing solutions to prospective and existing customers

to enhance their service experience, drive satisfaction, and foster

loyalty. What Your Day-to-Day Will Look Like :  Handle customer

interactions (calls, chats, emails) in a fast-paced environment. 

Accurately resolve issues related to service, billing, payments,

and collections.  Explain bills and product features clearly. 

Troubleshoot basic problems and seek higher support if needed. 

Build customer confidence and loyalty by resolving issues. 

Support various customer inquiries, including technical issues. 

Work a flexible 40 hour per week schedule, which may include

nights, weekends, and overtime.  Paid training. What we are

looking for :  Unwavering Customer Focus  Strong Work Ethic 

Adaptability  Problem-Solving Skills  Attention to Details

Joining our team comes with amazing perks and benefits :  Employee

discounts up to 50% off on eligible AT&T mobility plans and

accessories, AT&T internet (and fiber where available) and

AT&T home phone  Tuition reimbursement program  Paid Time off

and holidays - Employees receive 1 week of paid time off (PTO) aer

6 months and 2 weeks aer the first year. There are at least 6

company-designated holidays, and additional PTO is provided based

on the bargaining group to which you are hired.  Paid Parental

Leave  Medical / Dental / Vision coverage  401(k) plan  Additional

sick leave beyond what state and local law require may be available

but is unprotected  Adoption Reimbursement  Disability Benefits

(short term and long term)  Life and Accidental Death Insurance 

Supplemental benefit programs : critical illness / accident hospital

indemnity / group legal  Employee Assistance Programs (EAP) 

Extensive employee wellness programs If you are considering jobs

like Wireless Sales, Call Center Representative, Customer Service

Representative, Inbound Sales Representative, or Call Center Agent,

this career move would be a great fit! Career possibilities are

limitless with AT&T. You will have the chance to round out your

experience with training on the latest technology, devices, and our

entire lineup of products, services, and promotions. If you’re

ready to take the lead as the voice of AT&T, we’d love to hear

from you! Your future is calling. Apply today! Weekly Hours : 40

Time Type : Regular Location : Charlotte, North Carolina It is the

policy of AT&T to provide equal employment opportunity (EEO) to

all persons regardless of age, color, national origin, citizenship

status, physical or mental disability, race, religion, creed,

gender, sex, sexual orientation, gender identity and / or expression,

genetic information, marital status, status with regard to public

assistance, veteran status, or any other characteristic protected

by federal, state or local law. In addition, AT&T will provide

reasonable accommodations for qualified individuals with

disabilities. AT&T is a fair chance employer and does not

initiate a background check until an offer is made.