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Assistant Director of Janitorial Services

Assistant Director of Janitorial Services

Arc Mercer Inc.Titusville, NJ, US
30+ days ago
Job type
  • Full-time
Job description

Position : Assistant Director of Janitorial Services

Compensation : up to $70,000 annually plus a potential Department Quality Incentive Bonus of $9,500 annually.

Status : Full-Time

Category : Exempt

Shift : Monday - Friday, 9 : 00am - 5 : 00pm,

Reports to : Director of Janitorial

Location : Ewing Township, NJ

To ensure prompt operational response, we ask that applicants reside within a thirty (30) mile radius of Trenton, NJ.

What We Offer :

  • Top 401k plans in the industry. Employer contribution of 5% and 6% match, for a total of 11%
  • Comprehensive Medical and Dental Benefits
  • Extended Dental Reimbursement up to $250
  • Vision Reimbursement up to $200
  • Life Insurance Coverage
  • Pet Insurance
  • 12 Paid Holidays
  • Paid Time Off : Personal, Vacation & Sick
  • Paid Bereavement Days
  • Jury Duty with full pay
  • Military Leave Compensation
  • Employee Assistance Plan (EAP)
  • Referral Bonus Program
  • HUSK Marketplace : Exclusive savings on Gym & Fitness Centers, Deals on Equipment, and Husk Nutrition

Who We Are :

The Arc Mercer is a trusted leader in providing comprehensive support and services for individuals with intellectual and developmental disabilities (IDD) across Mercer County. For over 70 years, we have been dedicated to creating a more inclusive community by empowering individuals to live fulfilling and independent lives.

Job Summary : The Arc Mercer is seeking a dedicated Assistant Director of Janitorial Services to support and oversee the operations of our commercial cleaning division, which employs over 100 individuals with special needs. This role will work closely with the Program Director to develop and implement strategic initiatives, manage daily operations, and ensure compliance with quality standards, safety regulations, and budgetary guidelines. Must be available during core operational hours (6 AM - 10 PM) to address urgent needs.

Key Responsibilities

  • Assist in developing and executing long-term strategies for the growth and enhancement of janitorial services.
  • Oversee all operational aspects of the department while ensuring alignment with industry best practices and standards in cleaning assignments, equipment, inventory control and project work services while aligning with organizational goals.
  • Identify opportunities to expand services, enhance client satisfaction, and improve operational efficiency.
  • Lead, mentor, and evaluate department staff, including managers, site supervisors, and individuals with special needs.
  • Develop and enhance training programs to support career advancement and skill development.
  • Foster a culture of excellence, inclusion, and continuous improvement.
  • Act as the primary point of contact for escalated issues, ensuring timely resolution.
  • Build and maintain strong relationships with clients, vendors, and other key stakeholders.
  • Oversee contract cleaning schedules and ensure seamless service delivery.
  • Establish and enforce best practices and standardized cleaning procedures.
  • Support staff by filling in during training, project work, absences, or vacancies as needed.
  • Approve procurement of supplies and maintain inventory control.
  • Manage documentation for payroll, billing, compliance reports, and other administrative tasks.
  • Ensure full compliance with health, safety, and environmental regulations, including OSHA standards.
  • Monitor key performance indicators (KPIs) and generate quality assurance reports.
  • Implement and enforce safety protocols to improve workplace safety and reduce incidents.

    • Qualifications

  • Bachelor's degree in Business Administration, Operations Management, or a related field preferred. Extensive relevant experience will also be considered in lieu of degree.
  • 5-7 years of experience in janitorial services, with at least 3 years in a leadership role.
  • Strong knowledge of commercial cleaning techniques, equipment, and industry best practices.
  • Familiarity with safety regulations, including OSHA compliance.
  • Excellent leadership, communication, and interpersonal skills.
  • Demonstrated success in leading teams and overseeing initiatives.
  • Prior experience working with individuals with developmental disabilities highly preferred.
  • Valid driver's license with no more than 3 suspensions and / or points in the past 3 years.

    • Why Join Us? At The Arc Mercer, you'll be part of a mission-driven organization where your work truly makes a difference. Join a supportive, professional environment that values growth, collaboration, and the power of inclusion. Here, you'll have the opportunity to empower individuals to achieve their fullest potential, while building your own skills and career through ongoing training and development.

    If you're passionate about helping others thrive in the workplace and the community, we invite you to bring your talents to our team. Together, we'll create meaningful opportunities and make a lasting impact. Join us at The Arc Mercer-where every day is an opportunity to change lives.

    Have Questions? Email us at recruiter@arcmercer.org or call 609-477-9806 for more information.

    We are committed to providing an inclusive and accessible hiring process. If you require a reasonable accommodation or assistance with your application, please contact us at

    Equal Opportunity Employer The Arc Mercer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

    All employment offers of employment are contingent upon a successful completion of a background check, drug screen, physical and PPD and an acceptable driving record.

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