Operational Performance Lead

A company is looking for an Operational Performance Lead, Franchise Essentials (Remote Opportunity).

Key Responsibilities

Provide support to Select Service General Managers and the Leadership Committee, ensuring they have the necessary resources for success

Lead innovative operational projects and develop content for internal resources and monthly brand webinars

Proactively engage hotels to focus on metrics trending negatively, particularly in Rooms and F&B operations

Required Qualifications

5+ years of experience in a related field or equivalent business function role

3+ years of hotel operations experience, specifically in Rooms / F&B

Experience using Hyatt's operational tools such as HySat and Opera

Bachelor's degree in hospitality or a related field is preferred

Data analytics and performance reporting skills to identify trends and recommend actionable strategies