Bilingual Front Office Clerk - Float

Bilingual Front Office Clerk - Float

Imagine being the vital spark that lights up our clinics and makes each patient feel valued and heard. At Legacy Community Health, our Bilingual Front Office Clerk - Float is more than just a position; it's a calling to connect, inspire, and make a difference in the lives of those we serve. As the welcoming face of our clinics, you set the tone for a remarkable patient experience.

Role highlights : Become the ambassador of first impressions, greeting each patient with warmth and positivity.

Inviting work environment : Embrace the excitement of floating between our various clinic locations, bringing your vibrant energy to every space.

Impactful role : Play a pivotal role in nurturing strong patient-provider relationships.

Opportunities for growth : Discover a pathway to professional development and personal growth.

Collaborative team : Join a supportive team of passionate healthcare professionals.

Key responsibilities :

• Answer incoming calls with enthusiasm and direct them to the appropriate team members.
• Provide a warm welcome to clients, manage intake, and notify staff of patient arrivals.
• Maintain accurate and efficient data entry for patient information.
• Assist with volunteer coordination, ensuring a smooth process.
• Adhere to appointment scheduling and cash handling procedures.
• Ensure the lobby is tidy, inviting, and comfortable for all visitors.
• Process lab results and participate in performance improvement initiatives.
• Foster a respectful and friendly environment in every interaction.
• Evaluate the safety of the patient environment, ensuring their well-being.
• Collaborate with your team to achieve department goals effectively.

Minimum qualifications :

About Legacy Community Health :

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to healthevery day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a jobthey want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our missiondriving healthy change in our communitiesguides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department :

Approachable & Collaborative : We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose : to serve patients and communities with compassion and humility.

Driven & Committed : We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy changewithin ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators : We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.