PR and Communications Manager

PR & Communications Manager

To elevate Mukuru's brand reputation by leading strategic public relations, media communications, internal communications, and corporate events. This role ensures consistent messaging, strong stakeholder engagement, and supports an informed and connected workforce across all Mukuru corridors.

Mukuru operates in a fast-paced, high-growth fintech environment. The PR & Communications Manager will collaborate with cross-functional teams and engage senior leadership to develop and execute impactful external and internal communication strategies. This role requires a confident communicator with strong media relationships, innovative thinking, and the ability to proactively manage the brand's image across multiple markets.

Key Responsibilities

1. External Communications

• Develop and implement PR strategies to enhance brand visibility and support business objectives
• Draft press releases, speeches, thought-leadership pieces, and campaign communications
• Monitor industry trends and media coverage; recommend improvements to plans
• Act as company spokesperson as needed and ensure consistent brand messaging
• Develop crisis communications protocols and manage reputation-related responses

2. Media Relations

3. Internal Communications

4. Communications Reporting

5. Stakeholder Management

6. Team Leadership

Required Qualifications & Experience

Skills & Competencies

Technical Skills

Core Competencies

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited. Maybe you are just the future Mukurian we need!!

Should you be appointed in a remote / work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a 'work-like' environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers. If you do not receive any response after two weeks, please consider your application unsuccessful. NB : ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S DIVERSITY AND INCLUSION PLANS