Service Attendant

This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people

and empowering them to

thrive, grow meaningful careers and to find a place where they belong.

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Service Attendant Job Summary Support warehouse and logistics operations in a manufacturing or industrial facility environment. This role involves material handling, inventory management, customer service, and safety compliance while maintaining accurate documentation and efficient workflow processes. The position requires operating material handling equipment and interfacing with both internal teams and external customers in a professional manner.

Key Responsibilities

Safety & Compliance

Complete Worker Safety Engagement process daily

Maintain and record all required safety and operational paperwork

Follow all safety protocols and report any incidents or concerns

Conduct daily Workplace Organization (WPO) and cleaning of assigned work areas

Material Handling & Equipment Operation

Operate flatbed burden carrier and forklift throughout the facility safely and efficiently

Unload packages from delivery vehicles

Make in-plant deliveries and coordinate material pick-up for outbound shipments

Handle materials in accordance with established procedures and safety guidelines

Inventory & Order Management

Review packing slips and packages to verify material counts and accuracy

Process transactions in SAP system

Fill customer orders and verify balance on hand

Check Point of Use (POU) areas for empty bins and coordinate returns to crib for replenishment

Complete supply runs and label runs as assigned

Report any discrepancies to Supervisor for follow-up and correction

Customer & Team Interface

Interface professionally with plant customers and fellow team members

Provide excellent customer service while maintaining operational efficiency

Communicate effectively regarding material availability, delivery schedules, and any issues

Support collaborative work environment and team objectives

Administrative Duties

Maintain accurate records of all transactions and material movements

Ensure proper documentation of inventory activities

Complete assigned administrative tasks in a timely and accurate manner

Perform other duties as assigned by Supervisor

Required Qualifications

Education

High school diploma or equivalent required

Skills & Abilities

Strong attention to detail and accuracy in record-keeping

Ability to work independently and follow established procedures

Basic math skills for inventory counting and verification

Professional communication skills for customer and team interactions

Physical ability to lift, move, and handle materials safely

Ability to work in a fast-paced warehouse environment

Basic computer skills for system navigation and data entry

Physical Requirements

Ability to stand, walk, lift, and move materials for extended periods

Capability to operate material handling equipment safely

Manual dexterity for handling packages and operating equipment controls

Preferred Qualifications

Experience with logistics computer systems (SAP preferred)

Forklift / high-low operator experience and certification

Previous warehouse or distribution center experience

Experience in manufacturing or industrial environment

Knowledge of inventory management principles

Certification in material handling equipment operation

Working Conditions This position operates in a warehouse / manufacturing facility environment with exposure to moving equipment, varying temperatures, and industrial operations. Must be able to work collaboratively in a team environment while maintaining focus on safety, accuracy, and customer service excellence.

Location :

On-site -Pontiac, MI If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.

We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and / or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

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Accepting applications on an ongoing basis until candidate identified.

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