Sales Associate II

Sales Associate

Coach is a global fashion house founded in New York. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching whats possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

The Sales Associate role is an integral part of the stores overall success and efficiency : demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coachs Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.

Sales Floor :

• Understands organizational objectives and makes decisions that align with Company priorities.
• Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.
• Creates short- and long-term strategies to achieve personal metrics and performance goals.
• Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity.
• Represents Coach as a brand ambassador.
• Demonstrates Coachs Selling and Service expectations at all times.
• Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics.
• Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers.
• Creates positive impressions with customers by bringing best self to work through attire consistent with Coachs Guide to Style.
• Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicants or employees qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.