Key Holder Team Lead - Nothing Bundt Cakes Buford

Job Description

Job Description

Benefits :

• Bonus based on performance
• Employee discounts

We are looking for vibrant, enthusiastic, bubbly and hard working Shift Lead / manager for Day time (8 : 30AM to 3PM) and afternoon time (3PM to 7 : 30 or 8 : 30PM) shifts. Between 1 to 3 years of Management experience required.

Qualifications Possess a strong sense of teamworkAbility to follow instructionsHas integrityFits the Nothing Bundt Cakes CultureHas the ability to work well under pressureOutgoing and friendly personalityAbility to multitask while paying special attention to detailStrong sales abilityGenuine care of others needsAbility to work with a sense of urgencyAbility to influence team members | ResponsibilitiesThe Shift Leader will work in various positions throughout any given week, and will help with the running of shifts when the General Manager is not presentAbide by all NBC policies and proceduresUphold NBC's image and brandMaintain the cleanliness of the bakeryMaintain wait times, service and convenienceLead guest service by example at all timesRepresent Nothing Bundt Cakes in a professional manner at all timesPay special attention to guest satisfactionInterview, hire and evaluate team membersEnforce all NBC policies and provide ongoing feedbackComplete all required reports accurately including but not limited to the schedule, royalty report, sales reports, labor reports, etcMaintain good communication between team members, owners, and the home officeBalance and supervise sales transactions

Job description

The Shift Leader has full accountability for developing and maintaining an environment where there is a true commitment and focus on the best service to our guests and highest quality standards. The Shift Leader will work in various positions throughout any given week, and will help with the running of shifts when the General Manager is not present.

Requirements

Possess a strong sense of teamwork

Ability to follow instructions

Has integrity

Takes initiative

Fits the Nothing Bundt Cakes Culture

Has the ability to work well under pressure

Outgoing and friendly personality

Ability to multitask while paying special attention to detail

Strong sales ability

Genuine care of others needs

Ability to work with a sense of urgency

Ability to influence team members

Responsibilities may include but are not limited to :

Abide by all NBC policies and procedures

Abide by NBCs uniform policy

Uphold NBC's image and brand

Maintain the cleanliness of the bakery

Maintain wait times, service and convenience

Project a positive attitude

Lead guest service by example at all times

Represent Nothing Bundt Cakes in a professional manner at all times

Be aware of all promotions and offers

Pay special attention to guest satisfaction

Interview, hire and evaluate team members

Enforce all NBC policies and provide ongoing feedback

Complete all required reports accurately including but not limited to the schedule, royalty report, sales reports, labor reports, etc.

Maintain good communication between team members, owners, and the home office.

Balance and supervise sales transactions

Join Our Growing Family

From Happy Birthday to Just Because, Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servants Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, theres plenty of opportunity to join our family!

Click here to learn more about Nothing Bundt Cakes.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner / operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner / operator and not to Nothing Bundt Cakes Corporate. Each franchise owner / operator is responsible for ensuring compliance with local, state and federal law.