Bilingual Customer Support Specialist

A company is looking for a Supplier Success Professional (Customer Support) - Bilingual French / English.

Key Responsibilities

Provide professional support to all customers and assist them in navigating the application

Verify technical documents and regulatory details submitted by end users

Interact with customers through various communication channels and prioritize their needs

Required Qualifications

Fluency in French and English, both verbally and in writing

Call center experience is a plus

Working knowledge of PC and related applications

Ability to learn online software systems

Self-motivated and adaptable to changing environments