Supervisor Physician Practice, Primary Care, FT, shift varies

Oversee all daily departmental operations through proactively addressing employee, patient, and organizational needs on a timely and consistent manner, while building positive relationships within Baptist Health South Florida. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.

Degrees :

Associates.

Additional Qualifications :

• Required education or equivalent experience (minimum of 2 years Supervisory experience and / or Lead in Patient Access or physician practice).
• Certified Healthcare Access Associate (CHAA) preferred.
• Excellent verbal and written communication skills with an emphasis in problem resolution.
• Ability to multitask, especially during stressful situations.
• Professional, detail-oriented team player.
• Understand performance improvement, i.e., collect data, analyze data, identify process and implement process change.
• Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc.
• Experience in Microsoft Office products and EMR applications.
• Bilingual English, Spanish / Creole.

Minimum Required Experience : 2 years