Staff Product Manager, Membership Value and Experience

Job Description

Job Description

About Super.com

We started Super.com to help maximize lives – both the lives of our customers and the lives of our team – so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.

We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.

About The Team :

The Product management team at Super.com is a high-performing and fast-paced team of product managers who are passionate about creating meaningful, impactful products that help our millions of customers experience more of what life has to offer. We champion the three key pillars of successful products : data driven business outcomes, true understanding of who our customer is, and integration of quality. We are guided by “truth-seeking”, where our thirst for data driven decision making drives us to be correct rather than look good. We debate, dig deep, collaborate, and work together to uncover what our customers and the business need, how to build it, when and why to build it, and then help guide the execution to see it come to reality. We experiment routinely, and look for insights from quantitative and qualitative data wherever we can get it. We create the roadmap for where the product is going, assess the impact it has on our customers and business, and ensure Super.com is a world class product loved by millions of people. If you’re looking for a place to be challenged, be data driven, experiment, and push product strategy forward, this is it!

About The Role :

• We’re looking for an experienced Staff Product Manager to lead and evolve two of our most impactful user touchpoints : the Homepage and the Super+ (S+) Membership ecosystem . You’ll drive the strategy, discovery, and execution that shape user journeys from first interaction to long-term retention — bridging activation, engagement, and monetization.
• You will lead a horizontal team whose purpose is to unify diverse product experiences, strengthen ecosystem cohesion, and deliver sustained value across product lines.
• Your mission : Effectively allocate homepage traffic — for both new and returning users — to guide them toward completing their core jobs-to-be-done, activating them into Super+ membership, and maximizing value at every stage of their lifecycle.
• This is a highly cross-functional role working with design, engineering, data science, growth, marketing, and lifecycle teams to craft personalized, intent-driven experiences. You’ll also partner closely with senior product leaders to ensure cohesion across the Super.com ecosystem.
• You will own OKRs and outcomes tied to growth, funnel conversion, retention, cross-sell, and reactivation. Your team will collaborate across verticals to : deliver measurable business results, develop and execute product strategy and enhance the lives of Super+ members through sustained value delivery
• This is a high-visibility role reporting to the Sr. Group PM , with regular exposure to executives, with a skilled product manager to help with executional work. You’ll have the mandate, resources, and autonomy to deliver meaningful business impact — and the opportunity to define how Super+ delivers value for every member, every day.
• We’re looking for a leader who has scaled products , thrives in ambiguous environments , and combines strategic vision with operational excellence. You should be able to dig deep into data, extract insights, and make high-impact decisions — always with a bias for action, ownership, and proactive problem-solving.
• The ideal teammate can : influence through compelling storytelling, operate both in the weeds and at a strategic level, debate from first principles and data-driven perspectives and experiment frequently, collaborate with research weekly, and fully own their roadmap.

What you'll be working on :

What were looking for :

As a remote-first organization we use benchmarking data reflective of your  geographical areas to ensure our compensation package is competitive based on where you reside. Your TA partner will confirm which range applies to your location as part of the hiring process.

Canada

Tier 1 : $159,000 - $201,000 CAD

Tier 2 : $152,000 - $192,000 CAD

USA

$158,000 - $240,000 USD

At Super.com, we believe in supporting our team so they can thrive—both at work and in life.

And that’s just the beginning. Visit our careers page to explore the full range of perks and benefits we offer.

Super.com  uses artificial intelligence (AI) technologies to support certain aspects of the recruitment process, such as initial application screening (i.e. work authorization) and technical assessments. These tools are designed to improve the efficiency, consistency, and fairness of candidate evaluations. All other assessments and final hiring decisions are conducted with human involvement. Candidates may request a human review of any AI-assisted outcome by contacting  talent@super.com .

Super.com is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.