Senior Food and Beverage Manager

OVERVIEW

At PUBLIC, service is at the heart of everything we do. Our team delivers a service that is personal, gracious, friendly, knowledgeable, and genuine. We believe in creating memorable experiences by connecting with guests on a human level—through passion, empathy, curiosity, and authenticity. We welcome candidates from all backgrounds and experiences. We are an inclusive employer and celebrate diversity in all forms. PUBLIC is committed to creating an environment where everyone feels welcomed, respected, and supported. This is a unique opportunity to join the latest venture from iconic hotelier Ian Schrager and help shape the continued growth of the PUBLIC brand.

SUMMARY / OBJECTIVE

The Senior Food and Beverage Manager oversees all daily operations, financial performance, and guest experience across the hotel’s restaurant outlets.  This role is responsible for maintaining high service standards, ensuring profitability, driving guest satisfaction, and developing a strong team culture rooted in hospitality excellence.

The ideal candidate is a hands-on, strategic leader who thrives in fast-paced environments, has exceptional attention to detail, and possesses a deep understanding of restaurant operations, guest service, and culinary partnership management.

ESSENTIAL JOB FUNCTIONS

• Act as a brand ambassador by embracing and exemplifying the hotel’s values and voice.
• Lead the restaurant management team to ensure operational excellence across all dining outlets, including breakfast, lunch, dinner, and in-room dining where applicable.
• Ensure compliance with all local, state, and federal food handling, liquor, and sanitation standards.
• Collaborate with the Director of F&B and Chef de Cuisine to ensure menus reflect brand identity, seasonal trends, and guest preferences.
• Develop and monitor financial performance including labor costs, food and beverage costs, and revenue goals; implement strategies to achieve or exceed targets.
• Analyze guest feedback, market trends, and competitor offerings to continuously refine service and menu strategies.
• Partner with the Marketing and PR teams to promote restaurant concepts, special events, and activations to drive visibility and revenue.
• Ensure proper staffing levels, recruitment, onboarding, and ongoing development for all restaurant personnel.
• Conduct regular training to uphold service standards, product knowledge, and brand consistency.
• Manage scheduling, forecasting, and budgeting in alignment with business volume and labor standards.
• Ensure all dining areas are impeccably maintained and align with the brand’s design and ambiance expectations.
• Collaborate cross-functionally with other hotel departments (Events, Nightlife, Rooms, etc.) to ensure seamless guest experiences.
• Oversee guest relations, responding to feedback and concerns with professionalism and urgency.
• Lead, coach, and mentor restaurant managers and hourly staff to achieve excellence in performance, motivation, and retention.
• Participate in weekly F&B meetings, BEO reviews, and cross-departmental meetings as required.

REQUIRED SKILLS AND QUALIFICATIONS

PHYSICAL REQUIREMENTS

EDUCATION AND EXPERIENCE REQUIREMENTS

OTHER DUTIES

This job description is not an exclusive or exhaustive list of all functions that a team member in this position may be asked to perform. Responsibilities may evolve based on operational needs and will be discussed with the team members as necessary.

This document does not constitute an employment contract and reflects the responsibilities and expectations at the time of writing. Employment is at-will and may be terminated at any time by either party, with or without cause or notice.

Due to the nature of the hospitality industry, team members may be required to work varied including overtime, weekends, and holidays, based on business needs. Additional responsibilities may be assigned by the supervisor or department head.

Team members are expected to follow all company policies and maintain awareness of fire, health, and safety regulations.

ADDITIONAL INFORMATION

This role is full-time, on-property, and does not allow for remote work.

EQUAL OPPORTUNITY EMPLOYER

PUBLIC is an equal opportunity employer. We select, train, and promote the most qualified individuals regardless of race, gender, sexual orientation, age, religion, national origin, disability, veteran status, or any other protected category. PUBLIC complies with all applicable local, state, and federal laws, including the California Fair Employment and Housing Act (FEHA).