Personal Banker

Personal Banker

Location : 3120 Tremont Road - Columbus, Ohio 43221

• This is a Hire Ahead role and will require flexibility to work at any Southern Columbus KeyBank Branches

Job Summary : Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.

Essential Functions :

Education : High School Diploma, GED or equivalent business experience (required) or Bachelor's Degree (preferred)

Work Experience : 1+ years Experience in developing current and new customer relationships, achieving sales goals, and building referral sources. Experience with sales is more important than financial services experience. KeyBank provides the tools and training, but we need relationship builders with a curious nature who are great at sparking conversations. Understanding of consumer credit - including loan to value, debt to income and credit reports. Foundational knowledge of sales and service techniques with clients, including tele-consulting, outside calling, prospecting, and networking. Comfortable interacting with small business clients, overcoming objection, and asking fact-finding questions with the goal of being helpful. Demonstrated experience with influencing business partners and leveraging centers of influence, as this role will require significant influence of partners such as Key Investm