Benefit Solutions Specialist I - Now Hiring!ADP • Norfolk, VA, United States
Benefit Solutions Specialist I - Now Hiring!
ADP • Norfolk, VA, United States
30+ days ago
Job type
- Full-time
Job descriptionServes as primary point relationship owner for assigned Comprehensive Benefits clients, including Benefits Administration and Annual Enrollment. Supports / oversees the data gathering, requirements analysis and ADP project management activities associated with the maintenance of WFN / HRB and related interfaces / connections during the client's annual enrollment period. Coordinates and manages Benefits Administration and Annual Enrollment tasks, including coordination with back-office and off-shore teams to supplement execution of tasks / activities. Supports configuration and maintenance of WFN and other ADP products as it relates to Benefits. Secures / updates / confirms appropriate information / materials from enrollment-related internal and external sources (e.g., brokers, carrier account mangers, client leadership, etc.) to support the configuration of the WFN / HRB application and associated integration / connections resulting in a successful annual enrollment event. Manages activities within the project management tool related to the analysis and preparation for the enrollment process, including required system / profile / information gathering, requirements analysis, system updates, quality testing, data migration, and resulting deliverables. Provides WFN Benefits expertise. Manages, monitors data flow and integration including carrier connections, payroll and / or processes manual carrier updates. Works in conjunction with various team members to resolves errors, issues timely and accurately. Escalates failures appropriately and escalates programmatic issues to appropriate team members, connections development teams, carriers or other third parties as appropriate. Researches and resolves issues identified through routine audits. Research and resolve complex employee benefit problems and questions. Coordinates with other Comprehensive Services associates. Works with benefit providers to support client benefits administration, resolve eligiblity, vendor invoicing and claims issues. Coordinates with back office the audits, reconciliation and other processes that govern the regular deliverables such as vendor invoices, QA, transaction processing Provides service support related to the administration of health - welfare benefit programs to the client and internal business partners - service team via phone, CRM, email or in person, regarding standard or client operating procedure, best practice / business process, the resolution of participant benefit plan, insurance provider, WFN product and / or other client problems. Coordinates communication with appropriate comprehensive benefits, internal business partners or third party resources to expedite responses to critical process, operating, client or participant situations. Utilizes extensive benefits / product / process experience to identify issues, troubleshoot client or service team problems and assist with a resolution. This would include but not be limited to issues related to participant coverage, administrative processes, compliance, carrier connections, payroll, and WFN functionality. Continually upgrades knowledge and skill base relating to health - welfare benefit programs including compliance, standard operating procedures, administrative practices and process, WFN product and other products as applicable to increase proficiency in a support capacity. May champion and / or assist in assessing regulatory changes and process impact, process improvement, WFN product or other service application rollouts, and service training. Acts as a Liaison between the service center, relationship manager, and the client to explain benefits related processes. Proactively works to identify problems and offer solutions to improve the internal operation and administration of the plans. Takes a proactive approach to establish systematic processes and procedures that will reduce or eliminate errors Provides consultive benefits support and best practices to assigned client book of business. Manages the workflow (both manual and electronic) to ensure that benefits transactions are accurately processed by both ADP and non-ADP service providers such as Section 125 / FSA, COBRA, 401(k), etc. 2 Years of experience in Client Support or Benefit Adminisration functions. Bachelor's Degree in a Business related field or equivalent education and experience required.
ADP is hiring a Benefit Solutions Specialist - I.
POSITION SUMMARY :
Ensures platform configuration and readiness to support a client through their annual enrollment processes. This includes all project activities involved in coordinating ADP resources as necessary and ensuring that all necessary ADP-specific tasks are accomplished on time and as required. The Specialist is responsible for all hands-on configuration and related activities for both benefits administration and annual enrollment :
- Primary point of contact for Comprehensive Benefits clients
- Setup and management of benefit plans and annual enrollment
- WFN Benefits technology support
- Special benefits projects for clients
- Proactive client contact
- Consultative benefits support and best practices
RESPONSIBILITIES :
QUALIFICATIONS REQUIRED :
Create a job alert for this search
Benefit Specialist • Norfolk, VA, United States
Related jobs
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
Benefit Solutions Coordinator – Lead Growth, Drive Innovation, and Transform Success!.Are you passionate about helping businesses scale, adapting to new opportunities, and guiding individuals...Show more
Appointment Setter - Work From Home - Hiring This Week If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read belo...Show more
Recruitment & Employment Specialist Location : .Chesapeake, VA | Status : Full-Time, Exempt | Starting Salary : $65,000 About Neighborhood Neighborhood is an economic empowe...Show more
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses.
In this role, our team members ...Show more
Benefits Call Center Representative.Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creatin...Show more
Time freedom, uncapped income, and a team that actually has your back.Join our incredible culture of experienced agents ready to help you take the next step! 🐘 Peterson Life & Wealth is...Show more
Benefits Call Center Representative.Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creatin...Show more
Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person ...Show more
Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.
Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show more
SonderMind is a leading mental health care platform that is revolutionizing therapy services.We seek compassionate and highly skilled licensed mental health therapists to join our expanding network...Show more
To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.For a complete understanding of this opportunity, and what will be required to be a successful applicant, read o...Show more
Payor Enrollment Credentialing Specialist I.Provider Credentialing Department.Day shift position Mon-Fri between the hours of 7 : 00am-5 : 00pm.
The position is located in VA or could be remote - work f...Show more
Work From Home - Enrollment Specialist.Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passio...Show more
Freelance Consumer Insights Specialist (Hiring Immediately)
Earn Haus • Gloucester Point, Virginia, US
Full-time +1
Last updated: 30+ days ago • Promoted
Benefit Solutions Coordinator
The Strickland Group • Norfolk, VA, US
Full-time +1
Quick Apply
Last updated: 30+ days ago
Benefits Specialist
Interview Hunters • Chesapeake, VA, US
Full-time
Quick Apply
Last updated: 30+ days ago
Recruitment and Employment Specialist
Neighborhood • Chesapeake, VA, US
Full-time
Quick Apply
Last updated: 30+ days ago
Loan Sales Specialist
OneMain Financial • Gloucester Point, Virginia, United States
Full-time
Last updated: 3 days ago • Promoted
Benefits Call Center Representative
Virginia Staffing • Chesapeake, VA, US
Full-time
Last updated: 1 day ago • Promoted
Life Insurance Broker (Remote) | Licensed and Unlicensed Welcome
Peterson Life & Wealth • Chesapeake, VA, US
Remote
Full-time +1
Quick Apply
Last updated: 30+ days ago
Benefits Call Center Representative
Conduent • Chesapeake, VA, US
Full-time
Last updated: 7 days ago • Promoted
Associate Dentist - $75K Sign On Bonus
Spencer Dental & Braces - a Benevis company • Gloucester Point, VA, United States
Full-time
Last updated: 30+ days ago • Promoted
Work From Home
Remote Jobs • Chesapeake, VA
Remote
Full-time
Last updated: 26 days ago • Promoted
Mental Health Therapist (Telehealth) (LCSW, LMFT, LPC, or LP REQUIRED)
SonderMind • Gloucester Point, VA, USA
Full-time
Last updated: 30+ days ago • Promoted
US Navy Diver
U.S. Navy • Seaford, VA, United States
Full-time
Last updated: 4 hours ago • Promoted • New!
Credentialing Specialist I Provider Enrollment
Sentara • Norfolk, VA, United States
Full-time
Last updated: 17 days ago • Promoted
Work From Home - Enrollment Specialist
Global Elite Texas • Chesapeake, Virginia, United States, 23320
Remote
Full-time
Last updated: 30+ days ago