RECEPTION / OPERATIONS ASSOCIATE

Operations Associate

The Landmarks Preservation Commission (LPC) is the largest municipal preservation agency in the nation. It is responsible for protecting New York City's architecturally, historically, and culturally significant buildings and sites by granting them landmark or historic district status and regulating them after designation. The agency is comprised of a panel of 11 commissioners who are appointed by the Mayor and supported by a staff of approximately 80 preservationists, researchers, architects, historians, attorneys, archaeologists, and administrative employees. There are more than 38,000 designated buildings and sites in New York City, most of which are located in 158 historic districts across in all five boroughs. Working at the Landmarks Preservation Commission provides a great opportunity to learn about New York City and be a part of a team who make a difference preserving important places.

Your Impact As the Operations Associate, you will serve as the face of the Landmarks Preservation Commission, greeting and assisting the public with their inquiries, serve as the agency's customer service liaison. Your Responsibilities Under the supervision of the Deputy Director of Administration, - Serve as the front line liaison for visitors to the Landmarks Preservation Commission, assist applicants, agency partners, community groups, and the public. - run a busy front desk, direct a high volume of telephone, email, and in-person inquiries to the appropriate staff and announce appointments - Interact with approximately 40 Landmarks Preservationist staff, providing information about filing policies and procedures to the public and resolving communication issues. - Work with Communications, Preservation, and Administration staff to implement customer service initiatives and streamline workflow - Keep the reception area and mailroom in a neat and orderly condition - Assist with agency purchasing, including inventory, ordering, and receiving; research purchasing requests and make recommendations - Maintain the stock of office supplies and keep the storage rooms organized - Assist with outgoing and incoming mail and monitor postage. - Act as backup to answer the Commissioner's phone - Place office maintenance and repair requests - Provide general office support as needed for tasks such as mailings, scanning and copying

Minimum Qualifications Qualification Requirements 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or 2. Education and / or experience which is equivalent to "1" above.

Preferred Skills Excellent communications and organization skills and a commitment to excellent customer service Experience with public contact and interaction in a fast-paced environment Attention to detail, accuracy, and punctuality Ability to work effectively both independently and as part of a team Professional appearance and attitude Experience using Word, Excel, and other Microsoft applications

Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.