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Customer Support Rep.

Customer Support Rep.

CGSUnited States
30+ days ago
Job type
  • Full-time
Job description

Description

CGS is seeking Customer Service Representatives! Join our team!

  • Must have PC with good internet connection!

Job Duties :

  • Answer incoming customer inquiries
  • Document a customer’s conversation during a call
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and information to customers in accordance with the company's policies and call guidelines.
  • Other duties as requested

    • Job Qualifications :

  • 1-3 years Customer Service experience
  • High School Diploma (or equivalent) and willingness to learn through on the job training
  • Experience using or supporting Microsoft Windows and PC hardware
  • Demonstrates strong verbal, written, and listening skills
  • Exhibits a strong work ethic, must meet quality, productivity, and attendance metrics
  • Exhibit a high level of professionalism with extreme sensitivity to customer satisfaction

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    Customer Support Rep • United States