Citizens Banker

Job Title

Citizens Bankers

Job Description

Starting Salary : $24.50 / hour and up

Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

What you'll do

Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you're a "people person" who enjoys building positive relationships with customers, then this is the job for you!

Using your strong communication and problem-solving skills along with your broad range of financial knowledge you'll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs.

You'll get to know customers' personal financial goals and recommend tailored solutions to help achieve them like planning for the future, buying a home or opening a new credit card. You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You'll collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs. You'll make outbound calls to acquire new customers and schedule financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.

What you'll get

• Meaningful work & relationships
• Commitment to community
• Career opportunities, reward, and upskilling
• Exceptional benefits

Required Qualifications

Preferred skills / experience

Hours and Work Schedule

Required Skills

Advising, Building Relationships, Business Behavior, Communicating Effectively, Consumer Banking, Consumer Loans, Curiosity, Customer Experience Management, Customer Training, Customer-Centricity, Fostering Inclusion, Industry Insight, Know Your Customer (KYC) Policy, Leverages Information, Mobile and Online Banking, Motivating Others, Persistence and Tenacity, Problem-Solving, Product Knowledge, Risk Assessment, Solution Selling / Sales, Technologically Savvy, Valuing Diversity and Inclusion?, Wealth Management

About Us

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status / parenthood, medical condition, military or veteran status, national origin, pregnancy / childbirth / lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and / or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Job Info

Job Identification 43512

Job Category Advisory & Relationship Management

Locations 720 South Main Street, Sharon, MA, 02067, US