Social Media And Texting Manager
Social media management and texting are both growing and in-demand fields in the world of progressive politics. Managing Strategists on the Social Media & Texting team oversee social media profiles and texting programs for some of Middle Seat's largest clients, including progressive candidates, political committees, and nonprofits. In addition to ensuring client success, this role is also responsible for the success and professional development of 2-3 direct reports, including writing evaluations and providing direct feedback via check-ins and day-to-day approvals processes. This is a managing role within the Social & Texting team and has the potential to grow into a leader on the team.
Why Middle Seat
- Competitive salaries and great benefits
- We only work for progressive organizations, candidates, and causes
- We're a proudly unionized team part of the Campaign Workers Guild
- Get in on the ground floor of a growing operation
Job Responsibilities
Overseeing overall performance on social media and / or texting programs, ensuring staff meets client expectationsServing as social and / or texting lead on clients, crafting strategy, managing client relationships, and working collaboratively across teams; with opportunity to serve as cross-vertical account lead for 1-2 large clientsProvide staff with feedback on client work, including copyediting, providing content approvals, and ensuring final deliverables are fully polishedManage 2-3 direct reports, contributing to their professional development, leading their check-ins & performance reviews, and managing onboarding and trainingAssist or lead the hiring process for various roles on the Social & Texting teamPitch prospective social and texting clients, upsell existing clients, and assist in onboarding of new clientsDevelop new internal & external processes, training materials, and best practices for social and texting client work and roll out to Social & Texting teamAssist Team Lead and management team in ensuring strong cross-team collaborationCraft strategies to improve social media and / or texting performance that can be shared with clients and utilized to hold staff members accountable for executionRemaining plugged in to political news and overall trends in progressive politics, political fundraising, and social mediaAssist in drafting, creating graphics, and production for social media and texting as neededResponsible for maintaining client budgets, including maintaining a nearly flawless escrow, providing clients with spending and raise projections, and ensuring overall success of paid texting componentsCreate, pitch, and lead execution of list growth strategy and texting acquisition plans across clients, monitoring performance and scaling as neededPosting on Facebook, Twitter, Instagram, and other client social media platforms to support junior staff, as neededEnsuring a robust cadence of social media posting and text messages that is consistent and responsive to breaking news and other major momentsInterface with major clients directly (potentially including Members of Congress and candidates for federal office)