German Customer Support Representative - Remote in Greece

German Customer Support Representative - Remote

Looking for a role where your love for the German language and helping others plays a major factor? We are hiring on behalf of our client for the role of German Customer Support Representative - Remote in Greece! In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.

Responsibilities

• Manage incoming chat, mail or phone calls.
• Identify and assess customers' needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information by using the methods / tools.
• Keep records of customer interaction, process customer accounts and file documents.
• Follow communication procedures, guidelines, and policies.