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Pod Captain, Revenue Cycle Services (Remote)
Pod Captain, Revenue Cycle Services (Remote)North American Partners in Anesthesia • Fort Lauderdale, FL, US
Pod Captain, Revenue Cycle Services (Remote)

Pod Captain, Revenue Cycle Services (Remote)

North American Partners in Anesthesia • Fort Lauderdale, FL, US
16 days ago
Job type
  • Full-time
  • Remote
Job description

Pod Captain

Under the direct supervision of the Manager of RCM, the Pod Captain is responsible for revenue cycle duties including but not limited to :

  • Processing patient insurance information through the patient intake process ensuring the timely and accurate submission of insurance claims collecting payment on outstanding patient balances

ACTIVITY / RESPONSIBILITY :

  • Act as a first point of contact and assist Representatives with difficult accounts and workload including supporting the team by directly working on accounts.
  • Ensure RCM Representatives perform appropriate claim processing and / or follow up, including research, resulting in timely claim processing.
  • Review and audit Representatives' productivity and quality of work. In collaboration with the RCM Education department, identifies Representatives' areas of additional training.
  • Ensures employees in the department are working on assigned work timely.
  • Collaborates and manages third party vendors as an extension of the Revenue Cycle Management team.
  • Meet or exceed required departmental productivity standards on a consistent basis.
  • Performs quarterly audits of Representatives' work and provides audit reviews.
  • Provides input into the annual review of Representatives.
  • Identifies trends and works with the Manager of RCM to implement solutions to prevent denials and minimize any avoidable adjustment.
  • Maintains up to date knowledge of payer guidelines and reimbursement policies.
  • Escalates issues to RCM Manager as needed.
  • Works closely with the Manager of RCM daily to ensure a smooth operation within the department. Provides backup support to department staff during Managers' absence.
  • Support and contribute to process improvement initiatives as a SME.
  • In collaboration with the RCM Education department, assists with training all new hire Representatives once the employee has started working accounts and continually provides training to the Representatives.
  • Reviews and approves timecards, overtime requests and scheduling for Representatives.

    • REQUIRED QUALIFICATIONS :

  • Associate degree (A.A.) or equivalent from a two-year college preferred; or equivalent combination of education & experience.
  • Basic Microsoft Office experience.
  • Ability to communicate both verbally and written.
  • Ability to effectively present information and respond to questions from customers and vendors.
  • Ability to read, analyze, and interpret general business documents, technical procedures, and governmental regulations.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to calculate figures and amounts such as discounts and percentages.

    • TOTAL REWARDS :

  • Generous benefits package, including :
  • Paid Time Off
  • Health, life, vision, dental, disability, and AD&D insurance
  • Flexible Spending Accounts / Health Savings Accounts
  • 401(k)
  • Leadership and professional development opportunities

    • EEO Statement :

    North American Partners in Anesthesia is an equal opportunity employer.

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    Revenue Cycle Remote • Fort Lauderdale, FL, US

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