Assistant Branch Manager

Branch Office Manager

Reports to branch manager and assists in the operation of the branch office. Specific operational and member service activities as delegated by the branch manager, including direct supervision of the branch staff, as may be determined from time to time. Assumes full responsibility for the operation of the branch during any absence of the branch manager.

Key Job Responsibilities :

• Responsible for all or part of the duties and responsibilities involved in scheduling and staffing, assignment of duties and priorities of completion in accordance with policies, principles, and procedures established by credit union and directly assigned to the branch manager.
• Works directly with members, external persons and representatives of associated industries (i.e., SEG's) to evaluate and promote improved and expanded services in area.
• Develops plans for efficient use of materials, machines, and team members.
• Reviews production costs and product quality, and modifies production and service delivery methods to maintain and enhance profitable operation of branch.
• Reviews rates and services of competing organizations. Recommends programs and services to retain existing members as well as develop new markets.
• Serves as a Loan Officer when required and assists in every department as may be required from time to time.
• Directs the preparation of branch reports and schedules required by Head Office or regulatory agencies.
• Becomes / is an advocate of the Michigan First culture, supporting diversity, philosophy and other credit union initiatives. Fosters a positive image of Michigan First via professional representation in all contacts and complies with all of Michigan First's mission and vision goals. Reflects each of the credit union's "Isms" in daily job performance. Learns and utilizes the EMEC way (Every Member's Experience Counts) in day-to-day responsibilities when communicating with members and team members.
• Performs such other duties as may be delegated by the Branch Manager.

Leadership Responsibilities :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Who We Are

Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs.

Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth.

Michigan First highlights :

Awards Michigan First Credit Union has been the proud recipient of :

Benefits and perks of joining our award-winning team include :

Michigan First Credit Union is an Equal Opportunity Employer.