Payments-Product Delivery Manager-Vice President

Overview

Payments-Product Delivery Manager-Vice President at JPMorganChase. Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Payments Digital and Design, you work to enhance and optimize the way products are delivered to customers, creating solutions and efficiencies that enable successful implementations in an expedient and organized way.

Responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Drive delivery of strategic imperatives within the Digital Product group, as well as keeping senior stakeholders informed on what's going on within the business
• Partner with the Product team to define well scoped initiatives within robust business case and KPIs to track impact
• Shape and keep stakeholders informed of priorities and progress, driving cross functional alignment towards the priorities
• Steer executive meetings, agenda, and materials, providing management insights, analyses and updates to drive strategic decisions, risk / issue escalations and resolution
• Partner closely with cross functional leaders across the CIB to align on roadmap prioritization and technology approach
• Partner with Go-to-Market and Product Marketing teams to drive adoption and usage of products

Qualifications

Preferred Qualifications

About Us

JPMorganChase offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and / or discretionary incentive compensation. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of protected attributes and we make reasonable accommodations for applicants’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability / Veterans.

Team and Location

About The Team : JPMorgan Chase & Co.’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. This role is based in Chicago, IL.

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