Quality Assurance Coordinator
U.S. Legal SupportLos Angeles, CA, US18 days ago
Job type
- Full-time
Job descriptionHigh proficiency in Microsoft Office Suite Minimum typing speed of 55 WPM (Typing test required) Strong spelling and written communication skills Exceptional attention to detail and organizational skills Positive, team-oriented attitude with a strong work ethic Comfortable working in a fast-paced environment Professional demeanor and strong customer service skills Excellent phone etiquette Data Entry Accuracy Legal Research Communication & Follow-Up Workflow Management Customer Service Time Management & Organization Paid Time Off – 15 days per year Paid Holidays – 8 days per year + 2 floating holidays 401(k) Retirement Plan Health Insurance Dental Insurance Vision Insurance Pet Insurance
At LYNX Legal Services, a subsidiary of U.S. Legal Support, the Quality Assurance Coordinator plays a key role in supporting the day-to-day tracking and management of the procedural workflow for legal document service. This position requires strong data entry and legal research skills, along with the ability to interact professionally with both clients and contractors. The Quality Assurance Coordinator will help manage new service orders, provide case updates, and maintain workflow accuracy to ensure the efficient execution of legal services.
Location : Los Angeles, CA
Schedule : Monday – Friday, 8 : 00 AM – 5 : 00 PM
Key Responsibilities :
- Assist with case updates, follow-ups, and status confirmations
- Conduct legal research as required
- Interact with clients to confirm service instructions and updates
- Communicate with contractors to assign and track service jobs
- Ensure data accuracy and maintain compliance with internal procedures
- Help maintain an organized workflow to meet tight deadlines
- Perform additional administrative and support duties as assigned
Qualifications :
Key Skills :
Benefits :
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Quality Assurance Coordinator • Los Angeles, CA, US