Transportation Dispatcher

Since 1978, TCI Transportation has been dedicated to serving our clients in the only way we know how – with integrity, passion, and ingenuity. We’ve spent the past 4 decades expanding our locations from coast to coast and have been aggressively adding new services for our clients to help them grow their businesses as effectively and efficiently as possible. Our story has a long history, and yet we have only just begun.

Now Hiring : Dispatcher

Location :  Norwalk, CA

Schedule : Sunday–Thursday | 11 : 30 AM – 8 : 00 PM

Starting Pay : $22.50 / hour

Join the Dispatch Team at TCI — Keep Freight Moving Smoothly

TCI is seeking a reliable, detail-driven Dispatcher to serve as the critical communication link between drivers, customers, and internal teams. If you thrive in high-paced environments, can calmly manage logistics challenges in real time, and have a strong command of Excel and dispatch systems , we want to hear from you!

What You'll Do

Coordinate Operations : Supervise and manage a fleet of drivers, ensuring on-time, DOT-compliant deliveries.

Dispatch Mastery : Manage our load board in McLeod , accept EDI’s, close loads, and ensure seamless live dispatch flow.

Tracking & Visibility : Use McLeod and Samsara to track driver movement and proactively resolve delays.

Documentation & Admin : Scan, upload, and manage documentation using various software platforms.

Customer and Driver Support : Build rapport, troubleshoot delivery issues, and maintain excellent communication across all channels.

Fleet Performance Management : Monitor productivity, legal HOS, safety protocols, and overall planning efficiency.

Collaborate & Coordinate : Partner with external freight vendors and internal operations teams to meet daily goals.

What You Bring to the Table

• Dispatch Experience : 1+ years in dispatch, logistics, or fleet coordination (preferred, not required).
• Excel Expertise : You must be comfortable navigating spreadsheets — from updating dispatch logs to tracking metrics.

Bilingual : Spanish proficiency is a strong plus!

Tech-Savvy : Experience with dispatch software (especially McLeod), fleet tracking, and digital documentation tools.

Cool Under Pressure : Stay composed during high-pressure situations and respond swiftly to operational changes.

Strong Communication : Excellent verbal and written skills to interact clearly with drivers, customers, and your team.

DOT & OSHA Familiarity : Understanding transportation regulations is a bonus.

Who Succeeds in This Role

You're a proactive problem-solver who can manage multiple moving parts while keeping calm and focused. You’re team-oriented, customer-centric, and never shy away from taking ownership. Your Excel knowledge keeps you organized, and your commitment to smooth, safe dispatching makes you a vital part of our operation.