Social Media Manager (Austin)

Job Description :

ICUC is the global leader in Social Media solutions for over 15 years. To date, the ICUC team consists of over 350 people, in over 35 countries, covering 50 languages around the clock. In an environment where the only constant is change, we create common ground between brands and audiences across communities and social media. Fueled by a unique culture built in and around meritocracy, we bring the passion, the know-how and the balance necessary to maintain the charted course we set for ourselves : to be the best, we employ the best. Are you ready to be part of the ICUC team?

Location : Hybrid - Austin, TX preferred. Note : While this role is primarily remote, preference will be given to candidates based in or near Austin, Texas, who can capture content on-site at local locations and attend ad hoc meetings at client headquarters.

Position

Type : Short Term Contract

Position Overview :

As a Social Media Manager, you will join the Strategy team with colleagues working remotely from around the world, with an unparalleled passion for all things social. Together as a team, and individually, you will help establish our clients' online presence and brand value by cultivating data-driven insights and delivering top-tier services, as well as supporting internal department

needs. This includes building brand voice response matrices, data analysis, copywriting, calendar management, publishing, community management, implementing social listening and consumer advocacy tactics, and playbook development. You'll play a lead role in creating social-first content, from crafting copy to producing video and visual assets that drives engagement, reflects brand voice, and is tailored to each platform's best practices.

You must be prepared to work in a fast-paced, self-motivated, entrepreneurial environment; be a team player who is social-savvy and can work independently yet collectively in a unique virtual environment. For our client, this role includes the opportunity to capture and create content onsite at locations and attend in-person sessions at the brand's Austin headquarters. Candidates must be comfortable with occasional travel within the city and able to represent the brand

visually and professionally.

Responsibilities :

• Capture and produce in-person photo and video content at onsite, ensuring authenticity and brand alignment.
• Attend occasional content planning meetings, shoots, or stakeholder sessions at the headquarters in Austin, TX.
• Lead the organic development and growth of various communities and social media activities across the client's social ecosystem.
• Create and publish social-first content that's native to each platform, including copy, static visuals, carousels, and short-form video (e.g. Reels, TikTok, Shorts).
• Support in the development and execution of content pillars and social calendars aligned with KPIs, business objectives, corporate priorities, and overarching marketing and social needs.
• Manage monthly social calendars. Source visuals, edit assets, and collaborate with creative teams or clients as needed. Research, craft, and publish interactive, thoughtful, and provoking content that encourages community participation.
• Monitor and analyze the performance and impact of social media activities. Use insights to refine content output.
• Help identify proactive engagement opportunities and search for user-generated content for clients.
• Engage with the online community by responding to comments, messages, and reviews.
• Proactively escalate issues, trends, opportunities, and insights through the relevant channels in a timely manner.
• Adopt and educate on up-and-coming platforms and technology.
• Participate in client meetings and stay active and informed on the tools and platforms they use. Support them with issues, opportunities and tips. Proactively provide thought leadership, recommendations, and education on ICUC capabilities.
• Act as a resource to help fuel organic business growth for ICUC.

KPIs :

Who You Are :

moments to life through storytelling and video.

environment.

willingness to collaborate.

Additional Requirements :

requirements, ensuring efficiency in remote work environments.

Additional information : The annual salary range for this position is USD $70k- $80k. Actual salary within the salary range will be based on a variety of factors including relevant experience, knowledge, and skills. We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process, please contact Canada.Recruitment@dentsu.com or to begin a conversation about your individual accessibility needs throughout the hiring process.

#LI-NC1

#LI-ICUC

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Location :

USA - Remote - Texas - Central Time

Brand : Icuc

Time Type : Full time

Contract Type : Freelancer

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.