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Founding GTM Account Executive (YC Startup)

Founding GTM Account Executive (YC Startup)

LavendoSan Francisco, CA, US
17 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

About the Company

Our client is a Y Combinator-backed startup in the fast-growing AI tools space, operating from San Francisco with a team of exceptional builders. They've created an AI-powered support agent that automates customer support tickets end-to-end for software companies, learning from the best human agents and integrating seamlessly with tools like Zendesk, Stripe, Retool, Slack, and Linear. With strong customer traction and backing from top-tier investors, they're scaling rapidly and looking for their first sales hire to help shape the future of customer support automation.

The Mission

Transform how software companies deliver customer support by automating complex, high-impact tickets at scale—freeing human teams to focus on what matters most while delivering an experience that's indistinguishable from the best human agents.

The Opportunity

This is your chance to be the first sales hire at a fast-moving YC startup that's already gaining serious momentum. You'll work directly with the founder / CEO, owning the entire sales process from prospecting to close while helping build the go-to-market playbook from scratch. This isn't just about selling—you'll be shaping how they sell, influencing product direction, and playing a key role in the company's growth trajectory. If you're excited about joining something early and making a real impact, this is it.

What You'll Do

Own the full sales cycle : From identifying target software companies to running discovery calls, technical demos with forward deployed engineers, and closing deals

Build highly personalized outbound strategies (primarily email-based) targeting CEOs, Operations Leads, and Customer Support Managers at fast-growing companies

Collaborate closely with engineers to deliver tailored demos and pilots that prove real value to customers

Shadow founder-led calls initially, then independently run complete sales cycles as you ramp up

Help create the sales playbook for future hires—you're not just executing, you're building the foundation

Hit ambitious targets : After ramp-up, expected to close $100,000+ ARR per month

Be part of building a customer-obsessed sales culture from day one

What You Bring

3+ years of sales experience at high-growth startups, ideally with SaaS or technical products

Full-cycle sales experience with a proven track record of closing enterprise or mid-market deals

Exceptional communication skills—you can break down complex technical concepts for non-technical buyers and write compelling, personalized outreach

Experience using AI tools in your daily workflow

Comfort working with engineers and technical stakeholders

Strong consultative selling skills, discovery abilities, and presentation skills

Startup DNA : You thrive in ambiguous, fast-moving environments and love building processes from scratch

Key Success Drivers

Deep customer curiosity : You're genuinely interested in understanding customer needs and pain points

High intensity with low ego : You move fast, deliver results, and are open to feedback and learning

Builder mindset : You're excited about shaping both the sales function and company culture

Startup conviction : You deliberately want to work at a smaller company, actively seeking the opportunity to have massive impact

Team-first mentality : You value close collaboration and want to be part of a team that works and builds together

San Francisco commitment : You're excited about in-person collaboration and building relationships with the team

Why Join?

Competitive compensation : $150,000–$200,000 base salary (negotiable for the right candidate)

Uncapped earning potential : OTE of $240,000–$300,000+ with equal share of customer revenue commission pool divided among AEs and forward deployed engineers

Equity upside : 0.3-0.7%

Founding GTM role : Work directly with the founder and have a real voice in shaping the company's direction

YC network and backing : Join a company with proven product-market fit, strong customer traction, and ambitious growth plans

Unique onboarding experience : Opportunity to join the team in Denmark for the first month (remote onboarding possible if travel isn't feasible)

Prime SF location : In-person collaboration in the Dogpatch / South Park area with a team that values friendship and building together

Work with top clients : Engage with companies like Perplexity, HeyGen, Replit, Framer, and others, expanding your network and impact in the tech ecosystem

Interviewing Process

HR screening

Interview with the Hiring Manager

Mock product demo

Onsite (Final)

Reference and background checks (after successful interviews)

Job offer to the selected candidate

We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

Compensation Range : $240K - $300K

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Founding Account Executive • San Francisco, CA, US