Quality Operations Screening Advisor

A company is looking for a Quality Operations Advisor. Key Responsibilities Complete the screening process on new and existing professional accounts Handle customer service calls and perform account updates and compliance tasks Mitigate company risk by identifying potential risks and maintaining data integrity Required Qualifications Experience managing a high volume of accounts Strong customer service skills with a focus on emotional intelligence Ability to adapt quickly in a fast-paced environment Proficiency in computer applications, including Gmail, CRMs, and Microsoft Office Positive and professional attitude with strong multitasking abilities