Security Services Ambassador (Seasonal)

Go Beyond The Ivy

Our business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events.

Chicago Cubs | Marquee 360 | Marquee Development

Each brand stands as unique as the teams that drive them. We welcome you to learn more about us.

Being Part Of The Team

Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports and entertainment through Cubs baseball and live events. Our success is driven by our people, who work to create and inspire change in an engaging, collaborative and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it?

Our Story

The Chicago Cubs franchise, a charter member of Major League Baseball's National League since 1876, has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy-covered outfield walls, hand-operated scoreboard and famous Marquee, iconic Wrigley Field has been the home of the Chicago Cubs since 1916 and is the second oldest ballpark in Major League Baseball. In 2009, the Ricketts family assumed ownership of the Chicago Cubs and established three main goals for the organization : Win the World Series, Preserve and Improve Wrigley Field, and Be a Good Neighbor.

How You'll Contribute

The Chicago Cubs Security Staff plays a vital role in delivering a best-in-class fan experience to guests of Wrigley Field. Our Event Staff are energetic, engaging, passionate, personable, and welcoming. Through the lens of service, we seek candidates who are focused on the guest experience and strive to create best-in-class customer service for our loyal fans while supporting the execution of a variety of unique events across the Wrigley Field campus. We are looking to welcome new Security Staff members to our teams for our 2026 events season.

If you think you have what it takes and want to be part of the team, apply today!

Interview & hiring timeline : Interviews with qualified candidates are anticipated to take place at the end of January and monthly throughout the summer.

The Day-To-Day

• Deliver best-in-class customer service via the Cubs service brand.
• Assist guests with security screening, bag checking, greeting, locating seats and answering questions about Wrigley Field.
• Resolve guest concerns and special requests within the framework provided via the Seasonal Associate Handbook and training, while upholding the "Wrigley Field Fan Code of Conduct".
• Promote a safe and enjoyable experience, identify, respond to, and report safety risks, inappropriate behavior or medical situations through functional hierarchy.
• Assist in maintaining order and act as on-scene authority in situations where conflict or disorder may arise.
• Use knowledge from trainings and resources available to engage fans and guests to deliver exceptional service.
• Perform additional responsibilities as needed and as directed by supervisory personnel.
• Responsible for adhering to the Chicago Cubs Use of Force policy and utilizing the proper techniques that were demonstrated in appropriate situations

What You'll Bring

What Sets You Apart

Total Rewards

The Chicago Cubs and its affiliates embrace diversity and are committed to building a team that represents all communities. We hold ourselves accountable to include new and different voices in our organization. Everyone is welcome here, and we celebrate what makes each of us unique.

Due to the overwhelming number of applications we receive, we unfortunately may not be able to respond in person to each applicant. However, we can assure you that you will receive an email confirmation when you apply as well as additional email notifications whether you are selected to move forward for the position or not. Please note, we keep all resumes on file and will contact you should we wish to schedule an interview with you.

The Chicago Cubs and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.