Professional Services Consultant

There are 2 actors on a network, people and machines. Just as usernames and passwords are used by people to access machines, machine identities are used by machines to identify and access each other. Venafi is the inventor of the technology that manages and protects machine identities, the most important security initiative in our Global 5000 customers. We are Warriors!

Are you passionate about making a positive impact and protecting the world from cybercriminals? If so, you may be a natural Venafi Warrior!

How you’ll be protecting the world :

Venafi is looking for a talented Professional Services (PS) Consultant to join us as a customer-focused trusted advisor within Venafi’s Professional Services organization to protect many of the largest organizations in the world.

The PS Consultant is responsible for working closely with Venafi customers providing expert guidance throughout the entire engagement. This includes technical consultation on design, strategy, and execution of the implementation of Venafi TLS Protect Datacenter and TLS Protect Cloud Platforms. The ideal candidate is someone who has wide-ranging experience with a variety of IT related technologies, as well as experience in a consultative or professional services role. This position requires regular participation in developing, leading, and presenting technical solutions to customers at both a technical and executive level. The PS Consultant will work with Venafi staff, partners, industry experts, and customers to ensure solutions are effectively deployed, problems are addressed, and customers are successful.

The PS Consultant will expertly navigate complex IT implementations and organizations to help customers successfully achieve a mature Machine Identity Protection strategy using the Venafi Protect Datacenter and TLS Protect Cloud Platforms. In addition to in-depth experience with Public Key Infrastructure (PKI), the successful candidate will have experience with a wide variety of technologies commonly used in enterprise IT systems including user directories, databases, HSMs, load-balancers, web-servers, etc.

The ability to develop strategies for automation, including script development (eg : PowerShell) to leverage REST API frameworks is ideal. Also, experience working with major cloud providers (AWS, Azure, Google) as well as technologies common to DevOps (Docker, Hashicorp Vault, Kubernetes, Ansible, Chef, Puppet, Saltstack, etc.) are necessary to ensure customer success in securing Machine Identities in this space.

This position offers an individual the opportunity to become a leader in the emerging space of Machine Identity Protection while leveraging existing technical knowledge about a wide variety of industry technologies. This is a remote position that will require approximately 30% travel to Venafi headquarters or customer sites.

The PS Consultant will :

• Serve as a subject matter expert regarding Machine Identity Protection using the Venafi Protect DataCenter and TLS Protect Cloud Platform for customers and internal teams.
• Lead the design, strategy, and adoption of Venafi products in customer environments.
• Identify and document best-practices, especially in areas of expertise regarding DevOps and Cloud integrations.
• Identify and design repeatable designs for deployments of Venafi Protect DataCenter and TLS Protect Cloud Platform.
• Work closely with customers, sales, Venafi project managers, and architects to ensure solutions meet customers' needs, keeping all parties up to date on progress and any issues that are encountered.
• Work closely with Venafi customer support and customers to troubleshoot and resolve issues.
• Establish and maintain effective working relationships with customers at all levels.
• Work with Venafi Product Management to ensure through feedback that Venafi products are increasingly easier to use and deploy for customers.

The ideal Venafi Warrior will be armed with :

What sets you apart?

While you are busy protecting the world, we’ve got you covered!

In addition to fostering a virtual first collaborative environment, Venafi offers a benefits package that is in the top 10%. Venafi pays 90% of the monthly premium for medical insurance and 100% of the monthly premium for dental, vision, life insurance, short and long-term disability, and accident insurance for both team members and their families. We offer an open time off policy and observe 12 holidays each year. We also offer a 401(k) with company matching, company HSA contribution, 2x salary employer-paid life insurance, parental leave, pet insurance, fertility, adoption and surrogacy benefits!