Chief of StaffBizOps Manager, Amazon Prime Video, Studios Technology

We are seeking a results driven individual to be the Chief of Staff and Business Operations Leader for the Content & Partner Lifecycle (CPL) organization in Prime Video & Amazon MGM Studios. This role reports to the VP of CPL and will work closely with senior leaders across the organization as well as key partners in PR finance recruiting and HR. You will operate as a strategic partner and force multiplier driving organizational effectiveness across an organization of 3000 employees. This role will drive initiatives across Prime Video & Amazon MGM Studios working directly with senior leadership to support the delivery of high-quality content that Amazon customers love.

Key job responsibilities

• Support annual operating plan (OP1 / OP2) development and execution for CPL working with senior leaders in Seattle and Los Angeles to set strategy and priorities
• Drive business planning processes and monitor performance against goals through regular business reviews
• Design and implement employee engagement strategies that cultivate a positive open and innovative culture
• Develop and lead internal communications across the global organization
• Establish standardized protocols and procedures track outcomes and identify areas of opportunity for employee engagement and retention
• Partner with PR finance recruiting and HR on org related planning and initiatives
• Earn trust with key stakeholders across Prime Video Core Tech and partner teams by diving deep into business challenges and partnering on solutions
• Develop and manage employee-focused meetings and events that come from the executives office
• Interface with peer business managers and senior leaders across the studios and production space
• 7 years of cross functional project delivery experience or a MBA and 5 years of cross functional project delivery experience
• 7 years of working cross functionally across several teams experience
• Experience managing analyzing and communicating results to senior leadership
• Experience owning program strategy and end to end delivery
• Experience using data and metrics to drive improvements
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining and executing program requirements
• Experience delivering projects within scope time budget and quality
• Experience in the entertainment industry
• Experience working with presenting to and influencing senior executives up to VP level
• 7 years of working with senior staff (e.g. c-suite) experience
• Experience building scalable programs and repeatable scalable processes levering various tools and methods to create scale and efficiency
• Experience using data analysis to drive business decisions
• Experience in Excel (including VBA pivot tables array functions power pivots etc.) and data visualization tools such as Tableau

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants : Job duties for this position include : work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124900 / year in our lowest geographic market up to $206500 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and / or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Required Experience :

Senior IC

Key Skills

Compliance Management,Customer Retention,Quality Assurance,Customer Service,Extensive Knowledge,Account Management,Front Office,Telephone Calls,Needs Analysis,Cold calls,Business Relationships,Customer Complaints,Sales Goals,Sales Process,New Clients

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 124900 - 206500