Primary Care Office Operations Assistant

Details

Department : Primary Care

Schedule : 1.0 FTE | 40 hours a week | Full-time | Days | M-F | 7 am - 5 PM | No weekends or major holidays

Hospital : Grafton Clinic

Location : Grafton, WI

#NextGenHealthcare

Benefits

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Responsibilities

Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.

Obtain and verify insurance authorizations / precertification. Complete medical record release requests and schedules / confirms patient appointments.

Enter, review, and submit charges for patient procedures and services daily. Collect co-payments and reconciles all daily reports and deposits for accuracy.

Provide general office and clerical support to assigned area.

Requirements

Education :

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Note : Required professional licensure / certification can be used in lieu of education or experience, if applicable.

Additional Preferences

2+ yrs experience as medical receptionist, scheduler, and / or patient advocate preferred. Knowledge of insurance, billing, medical terminology, and Epic a plus

Why Join Our Team

Ascension Wisconsin has been providing rewarding careers to healthcare professionals since 1848. Operating 17 hospital campuses and over 100 related healthcare facilities from Racine to Appleton, you will find opportunities that allow you to create a career path you love, all while delivering compassionate, personalized care to the communities we serve.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex / gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) () poster or EEO Know Your Rights (Spanish) () poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice ()

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.