Collections SpecialistIDR Healthcare • Memphis, TN, United States

Collections Specialist

IDR Healthcare • Memphis, TN, United States

14 hours ago

Job type

Full-time

Job description

IDR is actively seeking a talented Collections Specialist I to join one of our top clients for an urgent need! This remote position supports a team-oriented environment, and fosters career growth opportunities. If this sounds like a fit for you, PLEASE APPLY TODAY!!

Essential Qualifications for the Collections Specialist :

Proficiency in both verbal and written communication, along with strong customer service and negotiation abilities.
Capacity to work independently and effectively manage time.
Accurately documenting and recording customer or client information.
Understanding of federal, state, and company policies, procedures, and regulations related to collections.
Experience with computer applications, including Microsoft Word and other relevant collections software, is a plus.

Daily Responsibilities for the Collections Specialist :

Process payments and record the amounts received to customer accounts.

Identify and track overdue accounts.

Communicate with customers via phone or in person to understand the reasons for overdue payments and to review the terms of sales, services, or credit agreements.

Encourage customers to pay outstanding balances on credit accounts, address damage claims or non-payable checks, or return merchandise.

Set up debt repayment plans or establish repayment schedules according to customers' financial circumstances.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more

Long term opportunity to get in with an industry leading organization

Close-knit and team-oriented culture

Why IDR?

20+ Years of Proven Industry Experience in 4 major market

Employee Stock Ownership Program

Dedicated Engagement Manager who is committed to you and your success

Medical, Dental, Vision, and Life Insurance

ClearlyRated's Best of Staffing® Client and Talent Award winner 10 years in a row

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Collection Specialist • Memphis, TN, United States

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