Supervisor - Food and Beverage

Description

Why Bally's?

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role :

The F&B Supervisor oversees the operation of the food and beverage outlets. They're responsible for learning and communicating the various policies and procedure required of the F&B department and ensuring quality guest service and a favorable dining experience for guests. In addition to providing outstanding guest service to internal and external guests.

Responsibilities :

• Ensure consistent high-quality service to all our team members and guests.
• Maintain guest service standards and ensure team members perform those standards to achieve a favorable gaming experience for guests.
• Assist the culinary teams in quality checks for all food and beverage presentations and displays throughout the division.
• Monitor all wait stations, host stand, and general appearance of the restaurant to assure cleanliness and compliance with company standards.
• Assist in establishing standards of performance, quality of products, service, staffing levels / cost and food / beverage cost.
• Oversee the inventory. Maintain and order inventory as needed to serve guests.
• Monitor staffing levels to ensure budgetary compliance.
• Manage escalated guest service issues appropriately and discreetly.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding
• Communicates pertinent information to senior staff, surveillance, or other necessary team members that is important to the operation of the casino.
• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.

Qualifications :

What's in it for you :

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Target Salary Range : $22.07 per hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally's Bet on You - We can't wait to meet you!

Qualifications

Behaviors Team Player - Works well as a member of a group

Leader - Inspires teammates to follow them

Dedicated - Devoted to a task or purpose with loyalty or integrity

Motivations Self-Starter - Inspired to perform without outside help

Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

Education High School (preferred)

Licenses & Certifications ServSafe Food Handlr (preferred)

Allergen Certification (preferred)

IGB Level 3 (preferred)

Skills

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.