Retail Sales Associate, Full Time (Customer Operations) - San Marcos F / S

Retail Sales Associate, Full Time (Customer Operations) - San Marcos F / S

Full time 4015 S Interstate Hwy 35, San Marcos, TX, US 78666

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, youre choosing a different path. From day one, weve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, were family.

About the Role

As a FT Brand Associate, youre an integral part of our team and bring our brand to life for our customers. Youre responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. Youre an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, youll deliver a best-in-class customer experience using an omni-channel approach.

What Youll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues / returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

Benefits at Old Navy