Patient Access Specialist
Patient Access Specialist Responsibilities :
- Schedules, reschedules, and cancels patient appointments
- Executes pre-arrival registration by adhering to registration standards
- Accurately identifies and enters patients insurance coverage
- Performs check-in / check-out functions for patient appointments
- Collects all applicable self-pay payments for exams
- Manages and resolves assigned departmental work queues
- Takes messages (telephone and in-person) and uses the healthcare software in-basket to route and facilitate communication between patients and clinical care team
- Performs insurance verifications and prior authorizations functions
Patient Access Specialist Requirements :
High School or GED6 months to 1 yearFormal education beyond high school in Business or Healthcare or equivalent experience preferredExperience in a healthcare business or receptionist environmentExcellent computer and customer service skillsKnowledge of medical terminology ICD-10 CPT and HCPCS codes and useFamiliarity with the internet, email and Microsoft OfficeEffective written and verbal communication skills are requiredDemonstrates the ability to efficiently organize work while maintaining a high level of accuracy and productivityExperience in patient registration insurance verification and health insurance plansSalary Range : $17.00 to $25.25 / hr (based on experience)
Night and evening shift differential
Benefits :
Medical, dental, and vision benefits available403(b) company match availableTuition reimbursementEmployee discount programCompetitive PTO