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Patient Access Representative
Patient Access RepresentativeAya Healthcare • Kenosha, WI, US
Patient Access Representative

Patient Access Representative

Aya Healthcare • Kenosha, WI, US
30+ days ago
Job type
  • Full-time
Job description

Patient Access Specialist

Patient Access Specialist Responsibilities :

  • Schedules, reschedules, and cancels patient appointments
  • Executes pre-arrival registration by adhering to registration standards
  • Accurately identifies and enters patients insurance coverage
  • Performs check-in / check-out functions for patient appointments
  • Collects all applicable self-pay payments for exams
  • Manages and resolves assigned departmental work queues
  • Takes messages (telephone and in-person) and uses the healthcare software in-basket to route and facilitate communication between patients and clinical care team
  • Performs insurance verifications and prior authorizations functions

Patient Access Specialist Requirements :

  • High School or GED
  • 6 months to 1 year
  • Formal education beyond high school in Business or Healthcare or equivalent experience preferred
  • Experience in a healthcare business or receptionist environment
  • Excellent computer and customer service skills
  • Knowledge of medical terminology ICD-10 CPT and HCPCS codes and use
  • Familiarity with the internet, email and Microsoft Office
  • Effective written and verbal communication skills are required
  • Demonstrates the ability to efficiently organize work while maintaining a high level of accuracy and productivity
  • Experience in patient registration insurance verification and health insurance plans
  • Salary Range : $17.00 to $25.25 / hr (based on experience)

    Night and evening shift differential

    Benefits :

  • Medical, dental, and vision benefits available
  • 403(b) company match available
  • Tuition reimbursement
  • Employee discount program
  • Competitive PTO
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    Patient Representative • Kenosha, WI, US

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