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VP, Team Lead, SRE Engineer, Core Banking Technology, Group Technology - (2500003K)

VP, Team Lead, SRE Engineer, Core Banking Technology, Group Technology - (2500003K)

DBS Bank AustraliaSingapore, Michigan, Singapore
30+ days ago
Job type
  • Full-time
Job description

Job Description - VP, Team Lead, SRE Engineer, Core Banking Technology, Group Technology (2500003K)

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and aim to delight our business partners through various banking delivery channels.

Responsibilities

  • End-to-end handling of critical core banking application production incidents, including incident analysis, recovery, system interfacing, communication on major incidents, code fixes, review of production changes, and source promotion to production.
  • Implement application improvements related to performance and operations, and automate system tasks and toils.
  • Automate manual activities and system health checks for production teams, ensuring SLIs / SLOs are met.
  • Manage production issues from analysis to deployment, following production support processes and providing input for process improvement.
  • Provide status updates to leads and stakeholders; coordinate with vendors for design, fixes, and deployment.
  • Own incident communication, including SLA breaches and major incidents, and manage escalations.
  • Coordinate recurring issues to ensure long-term resolution through incident and problem management.
  • Collaborate with infrastructure and development teams to analyze root causes of complex issues and outages.
  • Maintain strong stakeholder management focusing on continuous service improvement, delivery, and stability.
  • Drive root cause analysis with technology partners and facilitate RCA reviews.
  • Work with the Risk team to respond to audits and RFIs, and manage audit walkthroughs.

Requirements

  • An undergraduate degree or higher.
  • 10-15 years of experience in banking, with at least 5+ years in a lead role managing mission-critical applications.
  • Experience implementing Site Reliability Engineering principles, including performance, reliability, monitoring, alerting, and maintenance in production environments.
  • Automation of manual tasks within a core banking ecosystem.
  • Build and maintain production monitoring and automation solutions.
  • Identify, measure, and report performance trends, SLIs / SLOs / SLA periodically, and improve system performance and KPIs.
  • Hands-on experience with RDBMS, Unix, cloud, and mainframe-based large banking applications.
  • Effective communication skills, especially with remote teams.
  • Understanding of BAU support, incident, problem, and escalation management.
  • Knowledge of risk management, disaster recovery, business continuity, IT security, and compliance.
  • Ability to present facts and recommendations clearly.
  • Proactive, independent, resourceful, and team-oriented.
  • Attention to detail and problem-solving skills.
  • Preferred : Experience with Elasticsearch, Logstash, Grafana / Kibana, AppDynamics.
  • Preferred : Experience in Machine Learning / AI for automation and process efficiency.
  • Knowledge of CASA, customer master, cheque processing, signature maintenance, and statement systems.
  • Hands-on experience with open systems and mainframe environments, especially in core banking platforms like customer master systems, CASA, and statement generation systems.
  • Strong technical skills in scripting, programming, DBA / SA roles.
  • Experience in transformation and change management, software configuration, quality control, and version control management.
  • Database skills : Postgres, EDB, MariaDB, Redis.
  • Programming languages : Java, Spring Boot, ReactJS, COBOL, JCL, VSAM, CICS.
  • Application servers : JBoss, IBM WebSphere, Tomcat.
  • Middleware : MQ, file transfers.
  • Event systems : Kafka.
  • Scheduling tools : Tivoli workload scheduler for open systems and mainframe (z / OS).

    • Apply now

    We offer a competitive salary and benefits, along with a dynamic environment supporting your development and recognizing your achievements.

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